Manager, Quality Engineering

Job Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is searching for a Manager of Quality Engineering to join IVANS. In this role, you will oversee a team of quality engineers, ensuring that products and processes consistently meet established quality standards by implementing quality control measures, driving continuous improvement initiatives, and collaborating with cross-functional teams to resolve quality issues, ultimately aiming to deliver high-quality products that meet customer expectations and delivery industry-leading software solutions, tools, and/or platforms.
What You'll Do• Work closely with the quality engineering leadership team to align organizational goals and initiatives.• Lead a team of quality engineers or SDETs to solve complex testing challenges.• Ensure test designs, manual and automated, adhere to the overall company development architecture and quality assurance principles• Collaborate with team members across product, architecture, development, DevOps, testing teams, and customer-facing teams in designing testing approaches• Promote and support the implementation of TDD and BDD• Play an active role in supporting the development, maintenance, and improvements of test automation frameworks for UI, Microservices & API• Able to provide in-depth analysis to resolve technical issues, mitigate risks, and ensure timely management escalation• Work with stakeholders to plan, estimate, and implement both functional and non-functional test strategies that strive for bug prevention and zero defect effort• Report and use quality metrics to drive continuous improvements in quality engineering• Evaluate and recommend software testing technologies• Create technical documentation relating to test architecture, design steps, integration processes or procedures.• Participate in technical and UI/UX design meetings to ensure clear direction in areas of responsibilities• Can understand, operate, and mentor others, with existing automated tests in modern DevOps fashion.
What You'll Need to Succeed
We're looking for someone who:• Can work remotely or from an Applied Systems office
Your experience should include some or all of the following:• 7+ years of software engineering and testing experience• Able to demonstrate in-depth knowledge of Agile methodologies and Agile testing• Track record of working and implementing TDD and BDD• Working knowledge of software development languages, such as C#, .Net, Python, Go, Node Js, as well as JavaScript or Typescript• Working knowledge with automated or manual testing, with UI and/or API layers, such as SOAP, REST/RESTful, web, and mobile application testing• In-depth knowledge of common automated testing tools such as Cypress, K6, etc.• Working knowledge of microservices, cloud computing, and related technologies, such as AWS, GCP, Azure, Kubernetes, Docker, Apigee• Understand and be able to construct modern test strategies and quality gating policies within CI/CT/CD pipelines using Gitlab• Bachelor's degree in the areas of Computer Science, technology, or related disciplines

• We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:• Insurance industry experience• Experience in security and performance testing are strongly preferred• Experience working with data warehouses• Familiarity with Agile development methodologies and product management tools such as JIRA
What You'll Gain• Benefits from Day One
o Health insurance plans, dental, and vision
o Wellness incentives
o 401(k) and/or RRSP retirement savings plans with employer match• Work-Life Balance
o Competitive paid vacation time and a free day for your birthday
o Personal/sick time
o Paid holidays
o Flex Time
o Paid parental leave (U.S. candidates)
o Volunteer time off• Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people, and are empowered by the results of our work. We fulfill the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace, and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.
Who We Are
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world's largest agency and brokerage management systems provider, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied's people and products enable millions of people worldwide to safeguard and protect what matters most.
For 40 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. From partnerships, acquisitions, and insurance innovation initiatives, Applied has focused on efforts to be the indispensable partner in our industry.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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