Manager, Product Design - Platform

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
189K-210K Annually
Senior level
eCommerce • Food • Retail • Software
Instacart, the leading grocery technology company in North America.
The Role
As a Product Design Manager at Instacart, you will lead a team of designers focused on enhancing B2B and some B2C experiences. Your role includes managing design projects, fostering collaboration within the team, and driving high-quality implementation of design strategies while ensuring cohesive user experiences across various tools.
Summary Generated by Built In

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.


Overview


ABOUT THE ROLE 

We’re looking for a leader who will help mature our platform services, balancing craft and quality with innovation in user experiences. The primary focus for this role is on B2B products, with some elements touching B2C experiences. As a Product Design Manager, you will collaborate with cross-functional leaders to define and execute a strategic vision for products that include fulfillment tools, fraud tools, customer experience optimization, and core platform elements like onboarding.

As a people leader, you’ll manage a team of 5 designers and integrate your work within a broader platform product design org of 16 designers. You'll foster an inclusive culture that prioritizes transparency and collaboration.

Your focus will be on ensuring a cohesive design framework, guiding your team in adopting and contributing to our unified tooling design system. Identify opportunities for seamless, end-to-end user experiences across various portfolio initiatives, primarily focusing on tooling while incorporating some consumer interactions.

Success in this role means driving a holistic strategy across your portfolio, while ensuring high-quality implementation of the vision.



ABOUT THE TEAM

The Instacart Design & Research Org is an empowered team that aims to craft engaging, cohesive, and inspirational experiences for everyone. Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. 

The Platform & Tooling Design team supports tools across Instacart, including external facing tools (Retailers, CPGs) as well as internal facing tools. Self-serve tooling is critical to support our partners and our overall business as we continue to scale and expand our capabilities. As a Product Design manager you will work closely with product, engineering, data science, research, and content design across the org to develop 0-1 products as well as drive quality improvements and feature enhancements for existing tooling experiences.



ABOUT YOU

MINIMUM QUALIFICATIONS

  • 6+ years of experience in digital product design.
  • 1-2+ years of people management experience, guiding the work of UI/UX and product designers.
  • Experience with building, hiring and mentoring high performing teams.
  • Strong understanding of product-building areas including engineering, design, analytics, and user research/insights.
  • Ability to thrive and effectively communicate in a fast-paced, constantly changing environment.
  • You love developing cohesive and scalable Design strategies that can play out across numerous channels and mediums.
  • You display a human-centered approach to design that’s inquisitive, strategic and empathetic.
  • You lead with passion and vision, and you can energize others to deliver excellent results while keeping them happy and engaged.
  • Reliable self-starter who can provide direction to multiple projects with minimal oversight.
  • Can push the team to explore new thinking and expand new interpretations of the Design brand to meet ever-changing company demands.
  • Friendly, supportive and collaborative.
  • You are comfortable and always willing to roll up your sleeves and chip in to help move a project forward—you like to move quickly and drive towards impact.


PREFERRED QUALIFICATIONS

  • Experience in tooling design as an individual contributor or or leading tooling teams.
  • Experience with B2B tools, Ads or marketing tooling, Analytics & Dashboard design.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$189,000$210,000 USD

WA

$182,000$202,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$174,000$193,000 USD

All other states

$157,000$174,000 USD

What the Team is Saying

Nour
Andrew
Nicola
Jesse
Sachin
Annabel
Nicola
Kiha
Tonci
The Company
San Francisco, CA
3,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule.

Why Work With Us

Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. By joining Instacart at this stage of our growth you will be jumping into a high-impact, career-defining environment that is revolutionizing the way people shop for groceries

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Instacart Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
San Francisco, CA

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account