At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.
While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.
Job Description
We are seeking a highly organized and proactive manager to report to the Vice President of Creditor Relationships at Beyond Finance. This role is pivotal in ensuring the seamless execution of relationship management, operational processes, and communications to our partners and stakeholders. The ideal candidate will thrive in a dynamic environment, demonstrate exceptional attention to detail, and bring creative problem-solving skills to the table.
Key Responsibilities
- Relationship Management: Maintain and strengthen relationships, ensuring timely and effective communication and follow-ups. This is a major focus in this role.
- Onboarding: Assist in onboarding new relationships and become familiar with all aspects of the processes with new partners.
- Operational Coordination: Assist in tracking and organizing key processes related to creditor agreements, negotiations, and deliverables.
- Research and Reporting: Conduct research to support creditor strategies, prepare reports, and maintain organized records of insights and performance metrics.
- Project Support: Collaborate with the VP on special projects that require outside-the-box thinking and creative solutions.
- Communication: Draft and proofread emails, presentations, and other communication materials to maintain a professional and polished image.
- Administrative Support: Coordinate calendars, schedule meetings, prepare meeting materials, and handle correspondence with creditors and internal stakeholders.
- Industry Awareness: Stay informed about trends and changes in the debt relief and creditor relations sectors to anticipate potential impacts and opportunities.
Qualifications
- Proven experience as a business development, relationship or client relations manager, preferably within the financial services or debt relief industry.
- Excellent written and verbal communication skills.
- Exceptional organizational and multitasking abilities, with keen attention to detail.
- Strong problem-solving skills and a willingness to think creatively when faced with challenges.
- Proficiency in Google or Microsoft Office Suite products and other relevant tools.
- Ability to maintain confidentiality and demonstrate a high degree of professionalism.
- A proactive and adaptable attitude, with the ability to anticipate needs and take initiative.
Preferred Qualifications
- Familiarity with the debt relief industry or creditor relations.
- Experience working directly with senior leadership.
- Strong interpersonal skills and the ability to build rapport with a variety of stakeholders.
Why Join Us?
While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:
- Considerable employer contributions for health, dental, and vision programs
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
- Merit advancement opportunities
- Career development & training
And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.
Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.
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