Learning and Development Lead

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Overview

We are looking for a strategic and innovative talent development lead to guide our talent initiatives across the Americas and shape the future of Wise. In this role, you will create and implement a comprehensive talent strategy that ensures the right skills are available at the right time across our hubs in Austin, Sao Paulo, and New York City.

You will foster a culture of continuous learning, working closely with senior leaders and global teams to provide high-impact development opportunities that enhance capabilities, boost performance, and support career progression.

You will oversee leadership development, new-hire onboarding, and other key programs, ensuring compliance with regulatory requirements, measuring the impact of training, managing budgets, and collaborating with external providers to deliver effective and engaging learning solutions.

Responsibilities

• Develop and implement talent development strategies that align with overall company objectives and regional business needs.

• Design and adapt training programs to address skill gaps and reflect local market demands.

• Collaborate with senior leadership and the people team to define key learning objectives and deliver integrated talent initiatives.

• Oversee the design, delivery, and evaluation of training programs, including leadership development, compliance training, technical skills, and onboarding.

• Lead, mentor, and develop a high-performing team of facilitators and learning partners, establishing them as trusted advisors throughout the employee development cycle.

• Create and execute a strategic plan aligned with our three core pillars: building skills for the future, evolving our ways of working, and delivering an irresistible employee experience.

• Champion a culture of inclusive, continuous learning and professional development across the region.

• Work closely with our talent management and talent acquisition teams to deliver a holistic approach to talent at Wise.

• Manage external training provider relationships, including contract negotiation and assessing the effectiveness of external solutions.

Qualifications

Background and expertise

• Bachelor’s degree or equivalent, ideally in adult learning, business management, or a related field.

• Proven experience in learning and development, talent development, or training within a service-oriented organisation.

• Demonstrated success as a people leader, including the ability to inspire and guide regionally dispersed teams.

Core skills

• Strong proficiency in project management and design thinking.

• Consultative approach to problem-solving, applying data-driven insights to create tailored solutions.

• Confidence in interpreting data and producing data-led, visually compelling presentations.

• Organised, detail-focused, and able to work under pressure while maintaining accuracy.

• Adept at stakeholder management, communicating effectively with diverse teams to encourage collaboration.

• Experience in virtual and international environments, including hybrid teams.

• Excellent command of English; additional language skills are an advantage.

Key attributes

• Aware of important developments within the business and industry trends relating to people and organisational development.

• Strategic mindset in developing talent initiatives, understanding the bigger picture and how individual actions fit into the broader suite of talent development services.

• Comfortable navigating uncertainty and rapid change; adaptable to evolving business needs.

• Proactive and self-starting, anticipating potential challenges or opportunities and proposing solutions.

• Willingness to contribute beyond one’s own role, collaborating with colleagues to achieve collective objectives.

• Enthusiasm for collecting, processing, and applying data to streamline workflows and drive successful team projects.

• Excellent communication skills and ability to coordinate large-scale initiatives.

• Meticulous attention to detail and a passion for high-quality, visually appealing deliverables.

Additional Information

• Salary range $118,000 - 148,000k annually  based on experience

• Find out more about our benefits in our Austin location.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.