Company Description
Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.
Job Description
As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
You can expect our 5 Core Values to drive everything we do.
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We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
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Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
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Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base
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It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
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Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.
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We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
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Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
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Do the right thing, always. A friendly and upbeat personality is a must
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You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal
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Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products
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We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning
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This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
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Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
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Work in an industry that you are passionate about!
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We are a growing company, and we promote from within - career opportunities!
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Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
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We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!
Qualifications
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1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
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2 years + of sales or customer service experience
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A self-starter mentality that consistently delivers an outstanding, personalized retail experience
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An open mind, and is eager to learn and be a part of the riding community
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Experience with computers and POS systems (particularly RetailPro)
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Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)
Additional Information
What We Do
Comoto Holdings is America’s largest and fastest growing omni-channel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of moto enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, and J&P Cycles, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the rider community, through best-in-class ecommerce and retail experiences.