IT Engineer

About AllTrails

AllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 75 million people worldwide.

Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us!  

What You’ll Be Doing:

• Play a key role in ensuring employees have a smooth onboarding and offboarding experience
• Provide ad-hoc IT Support to all of our employees in a primarily Mac based environment
• Enforce MFA and best practices in GSuite and other software vendors
• Manage equipment budget and streamline equipment policies across the company
• Office Network updates, LAN, etc
• Automating repetitive tasks
• Manage equipment in conference rooms
• Manage roles and users for services in a single-sign-on environment

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 2-5 years of experience working in IT operations
• Hands on experience with SSO, VPN, MDM
• Experience leading and managing IT projects and evangelizing IT best practices throughout organizations 
• Excellent working knowledge of computer systems, security, network and systems administration
• Willing to work 1 day a week at our HQ in San Francisco
• Cross functional team player with a track record of building positive relationships with peers and others within your company
• Ability to deal with ambiguity and a need for little to no guidance
• Passion for the outdoors
• Humility, empathy and open-mindedness - no egos

Bonus Points:

• Experience with AWS and/or Google Cloud Services

What We Offer:

• A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity
• Physical & mental well-being including health, dental and vision benefits
• Trail Days: No meetings first Friday of each month to go test the app and explore new trails!
• Unlimited PTO
• Flexible parental leave 
• Remote employee equipment stipend to create a great remote work environment
• Annual continuing education stipend
• Discounts on subscription and merchandise for you and your friends & family
• An authentic investment in you as a human being and your career as a professional

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

AllTrails participates in the E-Verify program for all remote locations.

By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice.