The Implementation Engineer will configure SaaS solutions, support clients during implementation, debug issues, develop documentation, and ensure quality in collaboration with various stakeholders.
About Us:
Verifiable is a credentialing and network monitoring platform built to help healthcare organizations optimize operations with error-free, fast verifications and to stay compliant with ease. We are an official Salesforce vendor, winning the 2024 Salesforce Partner Innovation Award. We work with leading healthcare organizations such as Humana Dental, Zelis, Talkspace, Headway, Empower Pharmacy, and many others.
We are a fully remote company hiring in the following states: AZ, CA, CO, FL, GA, ID, IL, KY, MD, MI, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA
Responsibilities
- Configure Verifiable’s SaaS solutions for clients
- Collaborate with Implementation Managers and other internal stakeholders to ensure that implementation projects are completed on time, within budget, and to the highest quality standard
- Provide technical support to clients during the implementation process
- Learn the Verifiable product and platform to operate as an expert and trusted technical resource for customers and internal teams
- Perform troubleshooting and debugging of technical issues as needed
- Develop and maintain technical documentation related to the implementation process
- Participate in testing and quality assurance activities
- Stay up-to-date with the latest SaaS technologies and industry trends
- Develop and maintain Salesforce automation, data, security, and operational best practices.
Requirements
- 3+ years of experience implementing and configuring SaaS solutions for clients
- Strong technical skills in SaaS technologies (Salesforce required)
- Experience with cloud-based systems and integrations
- Understanding of Salesforce sharing model and how to set up users, profiles, roles, reports, and dashboards in the Salesforce platform
- Understanding of data migration leveraging the Apex Data Loader
- Experience with Salesforce flow automation
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Customer-focused mindset with a passion for delivering high-quality service
- Ability to specify technical changes to technical/development teams
- Bachelor's degree in Computer Science, Engineering, or related field
More About Verifiable:
We’ve grown to over 100 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.
We value the many benefits of remote work, so we’re fully distributed across the US and internationally.
Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.
Top Skills
Apex Data Loader
SaaS
Salesforce
Salesforce Flow Automation
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