Head of Global Accounts USA

About the role…

As we build a new category, we're redefining the future of SaaS sales. As a result, we are seeking an exceptional Head of Global Strategic Accounts (10,000+ employees) for the USA to drive this. This is a rare opportunity to grow, lead and shape a world-class team of Strategic Account Executives as they partner with some of the largest and most influential companies on the planet, driving transformative growth and innovation with AI.

As a key architect of our scaling journey, you will help us build the most elite GTM organization in SaaS. You will bring an unwavering commitment to excellence in recruiting, coaching, and empowering high-performing Strategic Account Executives to excel in landing and expanding global strategic accounts. Your leadership will inspire a culture of innovation, discipline, and continuous growth, ensuring mastery of pipeline generation, fundamentals and deal execution at every level.

At Synthesia, we are creating an environment where the most ambitious leaders and Account Executives can achieve their highest potential and do the most impactful work of their careers. If you’re ready to shape the future of SaaS and leave an indelible mark on the gen-AI industry, we can’t wait to welcome you as a driving force in our journey.

What you’ll be doing…

• Grow and lead a US based Global Strategic Accounts team who drive Annual Recurring Revenue (ARR) through landing and expanding our highest value customers (10,000+ employees).
• Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the US Global Accounts team, ensuring confidence in future revenue.
• Proactively recruiting elite talent - all our leaders are expected to build their own candidate pipelines.
• Using your experience, refine and implement a comprehensive account strategy to nurture existing relationships with key accounts and expand reach to a more executive audience.
• Driving a Pipeline-Generation (PG) culture where everyone is responsible for outbound.
• Collaborate closely with the Marketing and Customer Success leaders to ensure alignment between the commercial aspects of the business, maximizing customer satisfaction and engagement.

We’d love to hear from you if you have…

• Whilst we're open to the location of this person (in EST or CST) you must be willing to travel to NYC HQ when required + customer travel.
• You'll need a wealth of leadership experience where you've been responsible for the team landing and expanding strategic accounts (10,000+ employees) with quotas of $1m+ each. 
• Experience managing teams in heavy outbound/sales-led organisations; you have operational excellence and rigour around pipeline generation (PG).
• Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC & Command of the Message.
• You’ve proactively recruited and built winning teams before - bonus points if you’ve headhunted reps yourself, as you’ll be expected to PG here!
• Extensive experience in b2b SaaS sales winning new business and expanding existing accounts - before you became a manager, you had your own successful SaaS sales career.
• You've experienced rapid growth & understand the opportunities and challenges that can bring - and you thrive in it!
• Superior process and time-management skills.

We'd be particularly excited if...

• Your experience is with transformatory SaaS products that are sold across lines of business and use-cases.
• You're based in NYC and able to work hybrid from our office space.

Salary: We aim to be competitive based on location, 50/50 split + share options.

Our culture 

At Synthesia, we expect everyone to

• Put the Customer First
• Own it & Go Direct
• Be Fast & Experimental
• Make the Journey Fun

You can read more about this in this public Notion page.

Benefits

• A competitive salary + stock options in our fast-growing Series C startup 
• Discretionary based bonus 
• 100% Medical, Dental & Vision 
• 401k Plan 
• Paid parental leave 
• 25 days of annual leave + Public holidays + paid sick leave 
• A generous referral scheme 
• A brand new computer + monitor to set up your working from home space