HoneyBook is the leading clientflow management platform that makes it easy for independent business owners to sell and deliver their services online. Offering powerful tools for communication, contracts, invoicing, payments, and more, the platform puts independent professionals in control of their process and client experience. HoneyBook is trusted by over 100,000 service-based businesses in the United States and Canada that have booked more than $12 billion in business on the platform.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership and have a growth mindset. We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
As the Head of Communications at HoneyBook, you’ll be responsible for defining and articulating HoneyBook’s vision, mission, and stories both internally and externally. You will lead the development, implementation and execution of comprehensive communication strategies that enhance our brand, engage our community, and elevate our presence in the industry. Your role will involve defining and creating new playbooks and processes for crisis management, internal communications, and executive communications.
Your success will be measured by your ability to drive engagement, influence public perception, and maintain a consistent and compelling brand narrative across all touchpoints. This is an exciting opportunity to join a team where your impact will be tremendous.
- Strategic communication planning: define compelling corporate, business and technology narratives that support HoneyBook’s broader narrative and vision.
- Cross-functional partnership: with leaders - especially marketing and product - to build compelling and strategic communications strategies, campaigns and plans in support of the company overall and specific products and services.
- Media & public relations: work directly with top tier media to help them be successful and ensure they understand HoneyBook’s vision and progress. Drive the development and execution of public relations campaigns to promote brand awareness and manage the company's public image, ensuring consistency with the company's messaging and positioning.
- Crisis management: develop and implement crisis communication plans, ensuring the company is prepared to address and mitigate potential issues or crises that may arise.
- Executive communication support: provide strategic communication support to senior executives, including preparing speeches, presentations, and other key communications to effectively represent the company in public forums.
- Internal communications: you’ll lead the strategy of our internal communications, partnering with our People team to execute, including leadership communications, events,
- Leadership: though currently an individual contributor role, you’ll build a team of communications professionals who can drive world class communications programs in support of HoneyBook’s business goals. This is a new role for HoneyBook.
- A background in working with SMB or consumer brands, products, or markets where you worked to understand social trends and movements.
- Experience working in competitive and dynamic industries that garner significant media attention
- Strong experience shaping and developing narratives that align with the company mission and resonate with audiences.
- Proven experience as a trusted communications advisor to senior executives.
- Deep experience building constructive relationships with top tier reporters, editors and influencers.
- Demonstrated experience hiring, mentoring, coaching and retaining a high-performing communications team. You create a culture of continuous learning from success and failures.
- A prolific writer
- 15+ years of Marketing experience with at least 10 years’ communications experience with a strong background in both corporate and consumer communications. Experience working with technology products and services is a plus.
- 5+ years management experience – team and external agency
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What the Team is Saying
What We Do
HoneyBook is here for the self-starters. The independents. Those who’ve claimed freedom over their career, finances, and future. Those paid for a profession that’s also their passion.
We’re on a mission to empower this economy of independents to rise, building fulfilling and sustainable livelihoods by doing what they love. We champion technology as our ally in supporting our members in this pursuit.
We can’t fulfill this mission without incredible talent. Our culture is founded on core values that drive everything we do, starting with always putting people first.
Why Work With Us
Our culture is founded on core values that drive everything we do, starting with always putting people first. Our team is a mission and values-driven team fueled by passion and purpose. At HoneyBook, we believe you are the driver of your career and growth - we're here to support you along the way.
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Employees engage in a combination of remote and on-site work.
