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Elite Technology

Growth Account Manager, North America

Job Posted 4 Days Ago Posted 4 Days Ago
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Remote
Hiring Remotely in US
Senior level
Remote
Hiring Remotely in US
Senior level
As a Growth Account Manager, you'll manage and upsell existing client accounts, focus on customer success through consultative sales, and maintain relationships with key decision-makers in law firms.
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Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

Job Description:

As Growth Account Manager you will sell into a territory of existing Elite Customers. You will focus upselling to our Elite Cloud SaaS platform, enhancing customer value by adding solution-focused Elite modules, and retaining key customers through proactive account management. You will play a critical role in driving revenue growth, ensuring high-performance sales execution, and fostering strong relationships with key decision-makers in law firms and legal organizations.

What You’ll Do:

  • Cultivate relationships with key decision-makers in law firms and legal organizations.
  • Ensure customer success through strategic account management and consultative sales, including deep discovery and solution selling.
  • Identify opportunities to upsell and cross-sell solutions within the platform.
  • Execute sales playbook strategy and adhere to sales processes to drive efficiency and effectiveness.
  • Leverage CRM tools (e.g., Salesforce, HubSpot) to track performance and insights.
  • Collaborate cross-functionally with marketing, sales enablement, product, and customer success teams.
  • Stay ahead of industry trends, legal technology advancements, and competitor offerings.
  • Ensure the sales team has a deep understanding of our solutions and value propositions.

What You’ll Need:

  • Experience: Ideal candidate will have 7+ years of B2B SaaS sales selling experience in an AM or AE role. Preferred SaaS experience with an ERP/Platform ecosystem.
  • Results-Driven: History of exceeding sales targets and driving revenue growth. Able to highlight ARR targets, % to goal, and multi-product sales knowledge.
  • Strategic Thinker: Ability to develop and execute a sales playbook, including facilitating a discovery and solution selling approach.
  • Tech-Savvy: Familiarity with CRM platforms (Salesforce, HubSpot) and sales tools (LinkedIn Sales Navigator, Outreach).
  • Exceptional Communication: Strong verbal and written communication skills, including executive-level engagement.
  • Resource Facilitator: Be a quarterback of all sales functions, including when and how to bring in value added resources and partners.
  • Education: Bachelor's degree or Equivalent experience required
  • Familiarity with cold outreach and appointment-setting best practices.
  • Background in a SaaS quota-driven sales environment with measurable and proven results.
  • Familiarity with Legal Practice Management and Workflows a plus, but not required

Benefits:

  • Competitive Compensation Package ($110,000 - $130,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies. 

Top Skills

Hubspot
Linkedin Sales Navigator
Outreach
Salesforce

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