Global Account Manager (Remote, Northeast United States)

Your role at Dynatrace
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description

• Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs
• Drive customer's long-term corporate & cloud strategies with accompanying roadmap
• Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period
• Define & detail a prioritized key initiative plan jointly with customer stakeholders
• Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged
• Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy
• Leverage the Dynatrace services, support, partner, and hyper scale ecosystems to expand the Dynatrace footprint through innovation and collaboration
• Develop long-term C-level relationships
• Influence & lead a virtual team of resources from various LoBs, functions, and geographies

(Position might be filled at a higher level based on candidate experience)
What will help you succeed
Minimum Requirements:

• HS diploma or GED AND a minimum of 3-4 years of experience in closing enterprise software sales.

Preferred Requirements:

• You have worked with G500 banking, finance, or insurance customer as a Global Account and Relationship Manager.
• You have extensive experience of enterprise selling experience in large global accounts at the executive level
• You have a successful track record of handling large complex deal negotiations and global contracts
• You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!)
• You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations
• You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)
• You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts
• You have knowledge of the IT ecosystem in large, global, enterprises

Why you will love being a Dynatracer

• Dynatrace is a market share leader & a 14x magic quadrant leader
• Dynatrace invests more in R&D than some of our competitors' total revenue, assuring market-leading customer value and quick adoption
• Dynatrace is trusted by over half of Fortune's Top 10
• Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.
• Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we're fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology