SoFi
Enterprise Risk Management, Change Management Manager
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Enterprise Risk Management, Change Management Manager will be responsible for the development and management of the second line of defense change management process, including the design and implementation of formal and robust policies, standards, templates, and procedures for the coordination, documentation, and communication of change management across business groups and independent risk management.
What you’ll do:
- Develop and implement the 2LOD change management framework, including policies, standards, templates and governance processes
- Develop the 2LOD process to assess and provide credible challenge of changes
- Identify key risks and establish metrics to monitor change management with respect to company risk appetite
- Develop management- and board-level reporting to communicate risks associated with changes
What you’ll need:
- Bachelor’s degree
- 5+ years of experience in second line of defense governance roles
- Experience in banking and/or fintech industry, including regulatory experience
- Exceptional data visualization skills
- Experienced in assessing and/or implementing risk management frameworks and the lines of defense model in alignment with the OCC Guidelines Establishing Heightened Standards;
- Knowledge of banking products, processes and regulations
- Strong collaboration and influencing skills
- Experience with GRC systems
- Self-motivated
- Well organized with strong attention to detail
- Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change; comfortable dealing with ambiguity and uncertainty.
- Excellent critical and creative thinking, decision-making and innovative problem-solving skills
- Team Player
- Strong interpersonal, verbal, and written communication skills; capable of drafting strong documentation and presentations, and interacting positively with management and colleagues
Nice to have:
- Regulatory experience
- Tableau data visualization and analysis
- Experience working in Google Docs, Sheets and Slides
- Multi-lingual (Spanish)
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Top Skills
SoFi San Francisco, California, USA Office
Our new headquarters opened in 2019. The office provides an open work environment, an all-hands area, a café, library, coffee points on every floor, and executive conference rooms. The game room and roof-top lounge area provide space to take a break and look at the incredible downtown view.
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