Enterprise Client Engineer

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as an Enterprise Client Engineer! You will be responsible for designing, implementing, and maintaining the enterprise workstation environment to support business objectives. This includes ensuring compatibility with evolving standards, enhancing security, and maintaining compliance. The role involves high-level problem resolution for Windows and Apple operating systems, as well as associated infrastructure technologies such as virtualization, support applications, and network systems. The Engineer develops and documents processes, performs product research, and provides technical recommendations to align end-user computing solutions with strategic initiatives.

For this exciting career opportunity, you will…

System Design & Maintenance:

• Analyze, architect, and engineer workstation environments to support business needs.
• Plan, implement, and maintain desktop systems (Windows and Mac) in pre-production and production environments.
• Ensure enterprise workstations are updated with the latest patches, upgrades, and security measures.

Technical Support & Problem Resolution:

• Provide advanced troubleshooting and problem resolution for desktop-related issues.
• Serve as a technical escalation point for support teams and ensure timely issue resolution.
• Collaborate with vendors for escalated support, updates, and patches.

Process Documentation & Knowledge Sharing:

• Develop and maintain comprehensive documentation, including technical procedures, group policies, and knowledge base articles.
• Provide training and guidance to junior engineers and support staff.

Project Management & Collaboration:

• Participate in and lead tasks within agile project management frameworks.
• Create and implement change requests, adhering to change management policies.
• Collaborate with cross-functional teams and vendors to deliver technical solutions.

Monitoring & Reporting:

• Monitor the enterprise workstation fleet for performance, health, and compliance.
• Generate reports on patching, system maintenance, and overall workstation status.

Innovation & Roadmap Development:

• Conduct product research and recommend solutions to enhance end-user computing.
• Contribute to the platform roadmap and identify future investment needs

In this exciting career opportunity, you will have

• High School Diploma (required); Bachelor’s degree in Computer Science, Business, or related field (preferred
• 3-5+ Years of relevant experience in desktop engineering and system administration
• Certifications in related technologies (e.g., Microsoft 365 Endpoint Administrator Associate, Jamf Certified Admin, ITIL Foundations) highly desirable
• Proficiency in managing and deploying enterprise desktop systems (Windows and macOS).
• Strong expertise with endpoint management tools such as Microsoft Endpoint Manager (Intune/SCCM) and Jamf Pro.
• Solid scripting skills, particularly in PowerShell, and familiarity with other scripting tools.
• Knowledge of ITIL principles and agile methodologies.
• Experience with cloud technologies, virtualization (e.g., Azure Virtualization or Microsoft W365 Cloud PC), and managed storage systems.
• Understanding of networking protocols, Active Directory, and LDAP.
• Strong communication skills and ability to manage multiple tasks effectively under pressure.
• Familiarity with Azure DevOps, Agile development practices, and version control tools like GIT.
• Hands-on experience with mobile device management (iOS/Android) and security solutions such as Bitlocker and Microsoft Defender.
• Experience creating technical presentations, Visio diagrams, and training materials.

Additional Requirements

• · Flexibility to work outside standard business hours as needed.
• · Occasional travel may be required.

Compensation Range

$59,500.00 - $89,200.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.