Engineering Program Manager

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

What You’ll Do

• Successfully define the cross-functional strategy, planning and execution of large-scale technical programs for a platform that solves complex problems at scale
• Drive functional and technical delivery of team and company-wide initiatives by building project scopes, managing schedules and dependencies, driving quality and issue resolution to deliver multiple projects
• Establish operational processes for engineering groups, and drive the prioritized execution across multiple engineering teams
• Partner with stakeholders and lead execution from inception to production deployment
• Proactively manage change in product priorities, adapting to the rapid business and organizational changes that accompany a high-growth environment

Requirements

• 5+ years as a TPM, engineering leader, or product manager working on a complex SaaS-based product
• Experience maturing engineering teams' processes and increasing velocity
• You are proactive and heavily engaged in all parts of the product development lifecycle
• Excellent verbal and written communication skills with a focus on crisp and concise language tailored to the audience (from engineering team members to executives)
• Strong understanding of agile development methodologies (Scrum)
• Experience partnering with product teams to define strategy, requirements, and long term roadmaps
• You are proficient working with engineering teams to design, scope and deliver features
• You can create functional specifications, test plans, release plans, and product roadmaps
• Power to influence cross department teams and build consensus while dealing with ambiguity
• Generate useful and actionable reports to leadership on a regular basis
• Proficient in Jira, Confluence, and other project planning tools
• Bachelor's degree in computer science, engineering or a related technical discipline

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
US - COMPENSATION RANGE - MESSAGE TO APPLICANTS
180,000-215,000
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have [1] access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.