Lob was built by technical co-founders with a vision to make the world programmable.
We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
The Billing Team
The Billing team impacts nearly every initiative within technology at Lob. We enable our teams to sell new products while providing the most competitive prices to our customers. The consistency and accuracy of our billing systems provides the most valuable attribute to our customers: trust.
We work mainly with Node.js, Vue.js, and Typescript. All of our services run on AWS, with a Service Oriented Architecture. We maintain a culture of high collaboration, psychological safety, and performance where individuals can thrive and do the best work of their careers.
As a Engineering Manager, you will:
- Partner closely with the Product team and other key stakeholders to help implement new features and services customers love
- Be responsible for leading engineering projects from design to implementation, and into ongoing operation
- Coach, mentor, grow, and support your direct reports
- Work with other Engineering leaders to support and grow the culture of our engineering team
- Own the performance and outcomes of your team, shipping high quality products and features
What you will bring to this role…
- 4+ years of experience managing high performing software engineering teams in a fast-paced, SaaS startup environment
- Experience with billing or financial systems, and directly interfacing with accounting teams.
- Full-stack (database, backend, and frontend) experience in a modern technology stack. You were an experienced software engineer before becoming a manager.
- A “move fast, take action” mentality. We ha…ve a very successful product and our customers have high expectations for their mail quality. Meeting their expectations sometimes requires us to quickly adapt and learn and implement new technologies.
- Experience leading teams of engineers on technical projects. We’ll want to hear how your teammates developed and grew under your leadership.
- Knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. We use Node.js, Go and Elixir at Lob.
- Experience with modern practices related to testing, QA, DevOps, CI/CD, observability, and service ownership
- Ownership of mission critical services, and working with teams responsible for on-call rotations supporting production customer workloads.
- Great communication skills. You should be able to explain your approach and the impact of your work to both technical and non-technical stakeholders in a way that is clear to all.
The compensation for this position is structured to include a base salary + RSUs. Base salary bands are listed below.
CA/NYC Tier:
Base: $195,000.00 - $222,500.00
US Tier:
Base: $185,000 - $210,000
#LI-REMOTE #LI-GD1
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
BuiltIn Best Midsize Companies to Work For 2022
#86 on Y Combinator's Top Private Companies List 2021
BuiltIn Best Midsize Companies to Work For 2021
2020 Inc 5000 List of the Fastest-Growing Private Companies
2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area
Deloitte’s 2019 Technology Fast 500
Top Skills
What the Team is Saying
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What We Do
Lob provides the building blocks for developers to automate the offline world. We provide insight into deliverability with piece-by-piece tracing and utilize our proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.
Why Work With Us
We believe automation is a catalyst for business success, and we’re looking for unique people like you to bring to life our vision of increasing the connectivity between the offline and online worlds. We are proud to be a carbon neutral business!
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Lob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
The majority of employees work remotely, while some are hybrid, but all employees have the option to work from our HQ across from the Giants Stadium!
