Software Engineer, Trust

Posted 11 Days Ago
San Francisco, CA
Hybrid
130K-250K Annually
3-5 Years Experience
Artificial Intelligence • Productivity • Software
The Role
As a Software Engineer on the Trust team, you will be responsible for designing systems to protect Notion's community. Your role will involve preventing account takeovers, phishing, objectionable content, spam, and other forms of fraud and abuse. You will also work closely with the Trust and Safety operations team to manage incidents and improve ops tooling and automation. Additionally, you will collaborate with the security engineering team to enhance the security of Notion's user accounts.
Summary Generated by Built In

About Us:

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

About The Role:

Millions of people use Notion — and this number is increasing every day. That means millions of people trust us to keep their data secure and private, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion.

The Trust team is a new engineering team tasked with designing systems to protect Notion’s community. As a founding engineer on the team, you'll partner with our Trust & Safety operations team to anticipate ever-evolving attack vectors and build the technical foundation of a trusted user experience to guide Notion through the next few years of growth.

What You'll Achieve:

  • Build vision and roadmaps for this team
  • Protect Notion’s community from account takeovers, phishing, objectionable content, spam and other kinds of fraud and abuse
  • Articulate Notion’s overall approach and philosophy on privacy
  • Partner closely with Trust and Safety ops to manage incidents, deep dive on new attack vectors, and improve ops tooling and automation
  • Partner with the security engineering team to harden access to Notion’s user accounts, such as through 2 factor authentication and systems for detecting fraudulent activity
  • Built data pipeline, models, and systems to detect anomalies and mitigate potential fraud and abuse

Skills You'll Need to Bring:

  • Trust expertise: You bring multiple years of software engineering experience in the areas of trust, safety, and abuse prevention.
  • Startup mentality: You are comfortable navigating the fast moving, unstructured nature of a hyper-growth startup. You are self-motivated to add value and bias towards action. You understand the importance of setting the engineering quality bar for the long term success of our business, but are able to make difficult prioritizations.
  • Pragmatic and business-oriented: You care about business impact and prioritize projects accordingly. You don't just go after cool stuff—you understand the balance between craft, speed, and the bottom line. To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.

Nice to Haves:

  • Experience in scaling a hyper-growth startup
  • Experience with mitigating scraper activity or more subtle forms of abuse / terms of service violation
  • You can lead a small team and multi-month project end to end with minimal management and cross-functional support
  • You've managed, maintained, and monitored systems using Amazon Web Services, Datadog, Postgres, Redis, Memcached, and Elasticsearch.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $130,000 - $250,000 per year

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What the Team is Saying

Vivek Ramani
Janelle Shiozaki
Ryo Lu
Alma
Penny
Marlene
The Company
San Francisco, CA
570 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Notion blends your everyday work tools into one. Product roadmap? Company wiki? Meeting notes? With Notion, they're all in one place, and totally customizable to meet the needs of any workflow — from teams of 1 to over 1,000. Notion is the connected workspace for you, your team, and your whole company.

Mission: We humans are toolmakers by nature, but most of us can't build or modify the software we use every day — arguably our most powerful tool. Here at Notion, we're on a mission to make it possible for everyone to shape the tools that shape their lives.

Why Work With Us

Here at Notion, our work shapes our culture and our culture inspires our work. We seek to hire creative toolmakers that want to be the best in their craft. If every employee is able to focus on being the best toolmaker in their craft, we'll be able to achieve our mission of enabling the world to better solve its problems.

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Notion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees work in-person at our offices on Mondays and Thursdays. The other three days are flexible.

Typical time on-site: 2 days a week
San Francisco, CA

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