Director, Product Management - Personal Loans

Posted Yesterday
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Oakland, CA
Expert/Leader
Fintech
The Role
The Director of Product Management at Credit Karma will lead the Personal Loans business, focusing on growth and innovative strategies. Responsibilities include crafting vision, making data-driven decisions, mentoring a team of Product Managers, and improving efficiency. They will also align product plans with member needs and work holistically across teams to solve consumer pain points.
Summary Generated by Built In

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.


*Banking services provided by MVB Bank, Inc., Member FDIC

Role Overview:

We are looking for a Director of Product to lead product management for our Personal Loans business which is our second largest business line that drives more than a quarter of our business. This role will be a perfect mix of driving continuous growth within an existing core business and coming up with inventive strategies to unlock the next S-curve for the business. Given the combined data assets across Credit Karma and Intuit, large member base, deep lender partnerships and proprietary technologies, you will have the opportunity to bring innovative products to market to help our members use Personal Loans as a tool to meet their financial goals such as consolidating debt or financing large purchases.  

What you’ll do: 

  • You will craft vision, drive strategy and oversee execution with a high functioning cross-functional team spread across Oakland and Charlotte
  • You will champion a culture of member focus and align product plans to solve clear pain points even if the solutions cut across various teams at Credit Karma. Solve problems holistically, not in siloes
  • You will make data-driven product decisions supported by both metrics and user research
  • You will create clear measurable goals for the cross-functional product team and drive alignment and accountability while maintaining autonomy for team members
  • You will manage and mentor a team of Product Managers
  • You will continuously look for ways to improve execution efficiency in partnership with key functional leads continuously iterating on process improvements while also bringing in standardization where necessary
  • As part of the broader product leadership team at Credit Karma, you will help motivate the broader company to help solve big consumer pain points that impact each and every one of our 140M+ members

Why you’ll love the role:

  • Create and grow innovative products that are accelerating consumer-friendly trends in an otherwise opaque and predatory industry
  • Work on high visibility projects that are well-funded as top corporate priorities
  • Join a talented and experienced cross-functional team operating in a fast-paced ‘startup-like’ environment within Credit Karma
  • Manage and grow a large existing business that’d serve as a platform to take bigger riskier product bets

What we are looking for: 

  • 10+ years of professional experience in product management with a demonstrated track record of developing well-designed consumer products that solve meaty pain points and leadership with technically challenging projects

What we would like to see: 

  • 3+ years of people management experience preferred
  • Comfortable working within legal, ethical, and policy constraints as well as user constraints
  • Ability to set and drive the “big picture” strategy while also having the capability to roll-up sleeves and deep-dive into systems/ platforms to provide detailed technical guidance to the team, enabling them to execute more effectively and deliver products on time
  • Experience in creating, executing, and delivering against a product roadmap driving significant business and consumer impact

Benefits at Credit Karma include: 

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

  • GDPR Privacy Policy
  • U.S. Job Applicant Privacy Notice
The Company
Oakland, CA
1,320 Employees
On-site Workplace
Year Founded: 2007

What We Do

Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London.

Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships.

Championing financial progress for everyone is a big mission that requires passionate people working together to make a difference in the world. If you’re up for the task, we’d love to have you on our team. Check out our open positions: https://www.creditkarma.com/careers.

*Banking services provided by MVB Bank, Inc., Member FDIC

Why Work With Us

We are a place to inspire, connect and grow. We are a diverse community of passionate people using innovation and technology to improve the lives of our members. We value our people and create ongoing opportunities for both personal and professional growth and connection. Doing good and making an impact is at the center of everything we do.

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