We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
- - low rates, people-first service, and flexible payments.
- - break free from high-interest rates or monthly payments.
- - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!
What makes an “Earnie” culture:
- – Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
- – Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.
- – People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
- Work closely with the CTO to assess the current and long-term infrastructure, cloud operations, and developer productivity needs and develop a comprehensive strategy and long-term roadmap centered around automation and infrastructure-as-code
- Partner with the CTO and engineering leadership to develop a strategy around new technology adoption, upgrades, and technical design reviews
- Be responsible for the timely delivery of high-quality work aligned with the longer-term infrastructure roadmap and strategy and in support of the remainder of the product development team and the broader organization
- Direct the creation and deployment of observability, monitoring and alerting tools adhering to the industry standards to achieve a faster time to detection and resolution of issues
- Partner with the Security and Compliance department to ensure cloud security issues, vulnerabilities, and non-compliance issues are identified, tracked, and resolved.
- Lead, inspire, and develop team members
- Develop and lead a modern, high-impact infrastructure engineering team based on building self-service tooling and site reliability engineering practices
- Design and manage an efficient, talented, and responsive organization
- Drive forward a culture of limiting cost waste with a broader perspective and focus on efficiency
- 10+ years of progressive experience in software technologies
- 5+ years of direct experience leading and managing infrastructure or devops teams
- 5+ years of direct experience running a production environment
- Excellent oral, written, and interpersonal communication skills, including the ability to communicate effectively with project and application development teams, management, and clients
- Technical understanding of cloud management concepts, principles, and industry best practices
- Hands-on experience with Amazon Web Services (AWS)
- Experience crafting and managing on-call rotations, incident management, and postmortem practices
- Experience in writing and developing policies, procedures, standards, and guidelines is required
- Strong business/relevant industry acumen with the ability to build strong customer relationships across various levels of the company
- Willing to travel to the Oakland office monthly to collaborate with other Earnies
- Experience owning and scaling cloud infrastructure, developer productivity tools, CI/CD process, and site reliability engineering practice to create a self-service infrastructure
- This role will be based in the San Francisco Bay Area, CA.
- While you’ll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
#LI-GA1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, and budget. This range may be modified in the future.
Pay Range
$283,000—$321,500 USD
- Health, Dental, & Vision benefits plus savings plans
- Mac computers + work-from-home stipend to set up your home office
- Monthly internet and phone reimbursement
- Employee Stock Purchase Plan
- Restricted Stock Units (RSUs)
- 401(k) plan to help you save for retirement plus a company match
- Robust tuition reimbursement program
- $1,000 travel perk on each Earnie-versary to anywhere in the world
- Competitive days of annual PTO
- Annual “my day”
- Pet insurance!
- Competitive parental leave
- Plenty of Earnest swag, in-person team gatherings, picnics, celebrations, and plenty of fun virtual events
Top Skills
What We Do
Earnest, founded in 2013, is a technology company that insists on providing exceptional student lending products and services to earn happy clients. Every day, Earnest employees, or as we like to call ourselves, Earnies, are working hard to shape thae next generation of finance. Earnest empowers people with the financial capital they need to live better lives. We strive to eliminate unnecessary costs from the system and offer our clients the lowest possible rates.
Our mission is to make higher education accessible and affordable for everyone. Our products empower anyone seeking higher education to reduce the total price tag of their degree, supercharge their ability to pay down student debt, and get on the right financial track fast.
Our values were built into the core of Earnest on day one. These values guide our ship and keep us constantly aligned. We believe in a culture that supports a Diverse, Inclusive, and Equitable workforce where everyone can have a sense of belonging to each other and our mission.
Earn Happy Customers
Our success comes from anticipating their needs and providing the solutions they’re looking for
Better is Better
The path to great means getting better every day. We push ourselves, and each other, to remain curious and think differently.
PhD in Moving Fast
Our customers are tired of long wait times and large student loan bills so we constantly seek out ways to deliver faster.
Passion for Challenges
Perseverance and optimism are just the start to take on the inertia of a national trillion-dollar problem.
Impact is a Team Sport
We maximize our impact when we act as one team.
Why Work With Us
Our mission to maintain and strengthen diversity and inclusion through employee-led Employee Resource Groups (ERGs) empowers our Earnies to step into leadership roles and drive our culture. Through ERGs, and with the support of our Executives, we provide a safe space for all Earnie's to be their true selves and to promote diverse backgrounds.
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