Similar Jobs
The Company:
With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building.
The Role:
Reporting to the Vice President, Information Technology, The Director of Infrastructure is responsible for developing, implementing and maintaining the enterprise in use by Nuvalent, as well as the physical infrastructure in use at Nuvalent’s facilities. In addition, this role is responsible for overseeing our support operations and evolving this function as the organization moves toward commercialization.
This position will collaborate closely with IT business partners, cybersecurity, business stakeholders, and vendors to support risk management programs, optimize IT infrastructure, and integrate emerging technologies to support business objectives. This role demands a combination of strategic vision and hands-on execution, overseeing vendor relationships, managing service providers, and leading internal IT initiatives to support business growth.
Responsibilities:
• Manage and evolve our IDM environment
• Work closely with our cybersecurity group to optimize our security profile and assist with management of enterprise security platforms such as endpoint protection, email filtering, and patch management.
• Manage our Microsoft 365/Azure environment including the administration of Exchange
• Manage our AWS environment
• Oversee the relationship with our MSP (for both daily operations of the IT helpdesk and enterprise software we obtain through them) and related support applications
• Oversee IT support operations, managing MSP to ensure SLA performance and end-user satisfaction.
• Establish IT support KPI’s (eg – ticket resolution times, uptime metrics, etc) and ensure continuous improvement.
• Develop and refine ITIL based help desk processes, including escalation protocols and self-service solutions.
• Manage all enterprise level platforms, desktop applications and mobile utilities, including content collaboration tools
• Assist with the development and oversight of the Nuvalent enterprise data governance program
• Support SOX and GxP related activities including the preparation for and participation in audits and inspections
• Develop Infrastructure related Policies, SOPs, Work Instructions, Knowledge Base Articles and End User Training. Architect, implement, and maintain hybrid cloud and on-premises IT infrastructure to support Nuvalent’s growth.
• Support networking, backup, disaster recovery, and business continuity planning.
Competencies Include:
• Excellent problem solving, communication, and organization skills required
• Effective leadership in helpdesk operations.
• Flexibility with changing priorities, ability to work well under pressure, and taking on unfamiliar tasks is required
• Ability to strategically plan, organize, and manage multiple projects simultaneously is required
• Strong work ethic with an ability to meet deadlines is required
Qualifications:
• Bachelor’s degree or higher in Information Technology or equivalent work experience is required
• Experience working in a highly regulated environment which is subject to SOX and GxP requirements.
• Experience with AWS and Azure platforms
• Experience implementing and administering IaaS and physical networking solutions
• Experience with Storage, Backup and Disaster Recovery Solutions
• Experience with Change Management and Qualification of Infrastructure
• Working knowledge of automation via PowerShell or other scripting languages
• Experience developing a comprehensive strategy for deploying, monitoring and updating workstations and mobile devices
• Extensive experience with identity management, content collaboration and Microsoft 365
• Strong working knowledge of cybersecurity and network security concepts and solutions
• Experience with Jira Service Management preferred
• Extensive experience of managing support operations and maintaining a high level of customer satisfaction
• Some off-hours or evening work may be required
• Periodic travel may be required
Nuvalent provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Nuvalent is aware that many companies are dealing with fraudulent job postings on third-party employment search sites and/or individual(s) or entities claiming to be employees of such companies. Those involved are offering fraudulent employment opportunities to applicants, often asking for sensitive personal and financial information, and using such information for criminal activities.
Please be advised that all legitimate correspondence from a Nuvalent employee will come from "@nuvalent.com" email accounts. Automated system response emails from our Greenhouse applicant tracking system come from a “[email protected]” email address. There are no variations of these email addresses and Nuvalent would not request personal and/or financial information via email. Job opportunities would only be extended after a completed job application is submitted by a candidate and a thorough interview process including 1:1 and/or group interviews via phone, video conferencing and/or in-person.
If you believe you have been contacted by anyone misrepresenting themselves as an employee of Nuvalent, please contact Nuvalent at 857-357-7000. Thank you.
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
