Director of Digital Marketing

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions.  Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

What will you do everyday?

As Director of Digital Marketing, you have the opportunity to help build our digital brand from the ground up. 

In this role, you’ll create and execute the digital marketing strategy for Suki. From creating marketing campaigns, overseeing our social accounts, collaborating with marketing and crossfunctional partners, attribution and measuring ROI, to overseeing our website, you’ll play an instrumental role in establishing our digital presence. If you are creative, results-driven, resourceful, strive for excellence, and thrive in a dynamic environment, this could be the perfect role for you.

What You'll Do

• Develop, plan, manage, and implement the overall digital marketing strategy for Suki’s brand and our products. Ensure a cohesive online presence across multiple channels. 
• Ideate, execute, and measure marketing campaigns in the digital landscape. Develop marketing plans based on a digital channel approach and aligned with reaching our key audiences. 
• Oversee Suki’s social media channels. Responsible for managing and developing our presence on various social media platforms including creating content, scheduling, setting up new channels, engaging with followers, and analyzing performance.
• Lead all aspects of our website including design, content, and SEO optimization strategies.
• Measure and report on ROI and key performance indicators including Google analytics, lead generation metrics, website performance, engagement rates, CTR, impressions, reach, etc. 
• Prepare and manage digital marketing budget while balancing both paid and earned opportunities.
• Research and implement the latest digital trends that align with Suki and our audiences. Leverage social media and other tactics to promote our products and brand.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Strategic: You can see the big picture, understand how trends are evolving, and act accordingly
• Detail-oriented: You’re excited to roll up your sleeves and make an impact.  Suki is a lean team and everyone executes to achieve our goals.
• Expertise: You’re experienced in marketing technology platforms or B2B solutions and can translate highly technical concepts into compelling messages
• Ambiguity: You’re energized, not fazed, by the idea of building a new business line from the ground up.  You can roll with the punches and adapt quickly to new information.  You’re effective in an environment where there are limited processes and can navigate your way to push your initiatives forward.
• Sense of urgency: You move fast, but with quality, to make an impact. 
• Data-driven: You’re proficient in deriving insights from data and making decisions accordingly.
• Collaborative: You work well with others, are open to feedback and learning, and work without an ego.

Requirements*

• 10+ years of digital marketing experience. Must be proficient in HTML and CSS, Google Analytics, SEO, WordPress, Canva or other creative editing tools.
• Possess a high degree of skill in writing and editing. 
• Creative mindset. The ability to come up with innovative, unique, and fresh ideas to help us stand out.
• Excellent cross functional skills with the ability to effectively navigate a highly dynamic organization.
• Ability to zoom out strategically and zoom in to execute with excellence.
• Self-starter that has successfully stood up new business lines or major initiatives.
• Willingness to roll up your sleeves.
• Ability to manage multiple stakeholders, priorities, and projects.
• Experience with AI a plus.

Tell me more about Suki

• On a roll: Named by Fast Company as the Next Big Thing in Tech, by Comparably for the Best Leadership Team, by Frost & Sullivan for a Technology Innovation Leadership award, just to name a few.
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped given her a sense of balance.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country.  We know we are stronger this way, and we look forward to growing our team with these shared values.

In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $185,000 - $200,000 in CA.  This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

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