Director Corporate Communications

Job Summary:

The Director, Corporate Communications helps execute clear, strategic priorities and supports the design, development and implementation of PR, customer, and employee communications that will advance overall company goals. The Director, Corporate Communications, plays a pivotal role in shaping and enhancing the corporate reputation, fostering strong relationships with both internal and external stakeholders.

 Responsibilities:

• Leverage all forms of customer and employee communication to further the strategic interests, build brand visibility and thought leadership, and increase market awareness for the organization.

• Work closely with the Executive Team to orchestrate change management related to corporate strategy, including developing a visibility plan, providing strategic communication guidance and crafting compelling messages aligned with brand voice.

• Provide crisis communications and issues management support and create a response strategy, including customer, employee and stakeholder communication.

• Lead all public and media relations in support of corporate strategy and priority launches.

• Play a key role in communications regarding mergers and acquisitions.

• Develop customer communications, including emails/newsletters, webinars, and other channels.

• Manage the communications calendar and oversee the review process for external communication initiatives to ensure alignment with communication strategy and positioning across key stakeholders and channels.

• Develop and implement employee communication programs to keep employees informed and engaged with a clear understanding of company strategy and goals.

• Synthesize complex information gathered from a variety of sources and produce communication materials including FAQs, talking points, PowerPoint presentations, emails, etc.

• Lead strategic development and delivery of internal events to drive strong brand presence and employee engagement, including (but not limited to) quarterly all-employee Town Halls.

• Lead and mentor a team of communication professionals to execute communication strategies effectively, fostering a culture of creativity, collaboration and excellence.

Qualifications:

Basic Requirements:

• Bachelor’s degree in marketing, journalism, communications, English, or equivalent experience.

• 10+ years of experience in related, progressive roles in corporate communications.

• 5+ years of people management experience or experience in roles showing progressive leadership.

• Demonstrated expertise in public relations, working with news reporters, industry analysts, influencers, policy makers, and other third parties.

• Prior strategic communications experience, including reputation management, crisis communications, mergers and acquisitions, employee engagement, training, stakeholder engagement, media and analyst relations, executive visibility, public affairs, and brand management.

• Exceptional written and verbal communication skills, with the ability to tailor messages for various audiences.

• Proven track record designing and executing successful communications campaigns.

• Demonstrated experience in internal communications, B2B marketing and customer communications.

• High proficiency with MS Office (Word, Excel, PowerPoint and Outlook).

Preferred Qualifications:

• Prior writing experience in a B2B environment.

• Situational awareness and ability to be flexible and respond to challenging situations appropriately.

• Knowledgeable with marketing automation tools such as HubSpot and Marketing Cloud.

• Familiar with project management tools such as Confluence and JIRA.

• Industry experience in healthcare, health information technology, and/or network technology.

*This position will primarily work from home in the United Stateswith some travel as needed.

Keywords: marketing, corporate communications, public relations, healthcare

#LI-REMOTE

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
 

What You’re Like 

You’re an advocate with a customer-first mindset who will do whatever is needed to help your customers succeed. You play at the intersection of creativity and strategy. And while you like big ideas,  you’re also grounded in good data, real market insights and measurable results.
 

What We’re Like

We’re a team of creatives and strategists who are customer obsessed. We value teamwork and innovation and strive to make a difference in healthcare by focusing on our customers. We’re storytellers and promoters who serve as champions for quality and customer experience. We take our work seriously, but we also know how to have fun.
 

What the Work is Like

Our challenge is dealing with competing priorities as we juggle long-term goals with short-term needs. To do this, energy and positivity is the name of the game. And we take time to both celebrate our accomplishments and learn from our missteps.
 

Why Wait? Apply Now

We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
 

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $172,400 - $210,700 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
 

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Work Environment

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.