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Octus

Director, Account Management - Legal

Job Posted 11 Days Ago Posted 11 Days Ago
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Senior level
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Remote
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Hiring Remotely in United States
Senior level
The Director of Legal Account Management will focus on expanding relationships with Am Law 200 legal clients, managing renewal cycles, and collaborating with customer success teams. This role involves tracking KPIs, preparing account plans, and identifying product enhancement opportunities whilst maintaining strong client interactions and delivering exceptional service.
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Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. 
Role

The Director of Legal Account Management will be a key member of our Commercial Team, focused on growing and expanding relationships with our Am Law 200 legal clients across the Midwest and West Coast regions.

Responsibilities

  • Strengthen and grow relationships with law firms at all levels
  • Manage all aspects of the renewal cycle for Octus’ subscription relationships
  • Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting double-digit growth
  • Collaborate with our customer success team to deliver excellent client service and customer experience
  • Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
  • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
  • Prepare account plans for each customer in your book with a focus on 3-year growth targets, key relationships to maintain and develop and the competitive landscape 

Requirements

  • Bachelor's degree required; JD preferred
  • 7+ years of progressive account management experience, specializing in B2B solutions for large law firms.
  • Proven track record of achieving and exceeding quota and retention targets
  • Experience with Am Law 200 firms
  • Willingness to travel for client meetings throughout the assigned territory (Midwest and West Coast)

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $130,000-$150,000. This position is eligible for additional commission-based compensation.

The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors. 

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

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