Desktop Administrators manage IT operations, provide user support, troubleshoot issues, engage in projects, and create documentation for various systems.
A Day in the Life of our Desktop Administrator
Our Desktop Administrators are responsible for all daily IT Operational needs. They support our clients by understanding their network and systems needs before implementation, and will be working towards managing and maintaining systems. On the daily, Desktop Admins support hardware, software, SaaS, and related wireless/VPN technologies.
Who Should Apply
We welcome all applicants that are constantly seeking to provide exceptional customer service in ever changing highly technical environments. If you are a fast learner, and can communicate complex technical issues to all levels of individuals then we urge you to apply.
Daily Responsibilities
- Provide user support both onsite and remote staff
- Troubleshoot Software and Hardware issues for staff as needed
- Take part in company wide projects (system upgrades, security rollouts)
- Test and qualify new hardware/software for the company
- Utilize established ticketing system to track open issues
- Responsible for knowledge Base documentation creation
- Supporting C-Level executives when needed
Qualifications and Skills
- 1-2 years of support experience with a variety of operating systems (MacOS preferred)
- Proficient within Google Workspace administration
- Experience with SaaS Applications
- Experience with Okta administration
- Audio/Visual application support and troubleshooting (Zoom)
- Work experience with JAMF for MDM
- Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices
- PowerShell, Bash, or Python scripting experience is preferred
- Willingness to travel throughout the bay area
Top Skills
Bash
Google Workspace
JAMF
Okta
Powershell
Python
Zoom
KDInfoTech Inc San Jose, California, USA Office
San Jose, CA, United States, 95113
Similar Jobs
Gaming • Information Technology • Mobile • Software
As an Application Security Architect, you will ensure security in product development by conducting assessments, shaping standards, and mentoring teams. You'll create threat models and design secure architectures while ensuring compliance with security protocols.
Top Skills:
Ci/Cd PipelinesCloud InfrastructureContainerized Environments
Enterprise Web • Fintech • Financial Services
The Senior Application Security Architect will guide product teams on security measures, perform threat modeling, and enhance application security standards.
Top Skills:
Application SecurityCloud SecurityRisk AssessmentSecure CodingThreat ModelingVulnerability Management
Food • Retail • Agriculture • Manufacturing
As an Operations Technology Specialist II, you will support OT infrastructures, oversee cyber security programs, manage projects, and provide technical leadership across multiple sites.
Top Skills:
Factorytalk Asset CentreFactorytalk HistorianFactorytalk View SeHyper Converged InfrastructureHyper-VLogix 5000Rockwell AutomationSQL Server
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
