Sr Director, Product Design

About the role

We’re looking for a Senior Director of Product Design to lead and inspire our talented product design team. As our Senior Director, you will drive the vision, strategy, and execution of Chime’s consumer-facing mobile experiences, ensuring they are beautiful, intuitive, and empowering for millions of members. Your leadership will shape how we deliver visually appealing and high-quality mobile products, making financial progress accessible for everyone.

The base salary offered for this role and level of experience will begin at $292,400 and up to $372,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

• Lead and mentor a team of designers, fostering a culture of creativity, collaboration, and high performance.
• Define and drive Chime’s product design vision, ensuring we create mobile experiences that are visually stunning and easy to use.
• Partner closely with product and engineering teams to develop innovative solutions that prioritize our members’ needs.
• Oversee end-to-end design execution, from user research and wireframing to high-fidelity visuals and production-ready assets.
• Champion a human-centered design approach, leveraging data and user insights to drive decisions.
• Ensure consistency and excellence in our design language and systems across all products.
• Advocate for the importance of design in driving business growth and consumer trust.

To thrive in this role, you have:

• 10+ years of experience in product design, with 5+ years leading high-performing design teams.
• A track record of delivering high-quality, visually compelling consumer mobile products at scale.
• Expertise in mobile-first design principles, UX best practices, and visual storytelling.
• Strong leadership skills with the ability to mentor and grow teams, instilling a culture of design excellence.
• Experience working closely with product managers and engineers to translate business needs into engaging user experiences.
• A deep understanding of user research, data-driven design, and usability testing.
• The ability to thrive in a fast-paced, iterative environment, with a passion for making financial tools more accessible.

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.