Customer Engineer

Posted 9 Days Ago
Be an Early Applicant
3 Locations
Remote
Mid level
Software
The Role
The Customer Engineer is responsible for the technical implementation of Narvar's products with enterprise retailers and direct-to-consumer brands. This includes providing consultative guidance, documenting implementation artifacts, building and validating solutions using frontend technologies, and collaborating with technical and business stakeholders.
Summary Generated by Built In

Customer Engineer (Multiple Positions), Narvar, Inc., San Mateo, CA Responsibilities: Complete technical implementation for well-established enterprise retailers and direct-to-consumer brands; Provide consultative guidance to customers to ensure successful integration with and long-term success using Narvar’s products; Document implementation artifacts including business and data flow diagrams, mapping and business rule specifications, user acceptance test plans, etc.; Build and validate solutions via Narvar tooling and frontend technologies including APIs, JSON, HTML, CSS, and JavaScript; Partner cross-functionally with internal and external technical and business stakeholders; and Write documentation, recommend process enhancements, and build internal tools that enable the team to more efficiently complete implementation for our customers. Telecommuting permitted.

Requirements: Bachelor’s Degree in Computer Science or a related field of study and 3 years’ experience developing in web technologies including APIs, HTML, CSS and JavaScript; 2 years’ experience working in a customer-facing technical role for a SaaS organization; 1 year experience with data integration and iPaaS platforms (Celigo, Workato, etc.); and 1 year experience with one or more e-commerce platforms for order, inventory, warehouse, or transportation systems, supply chain, or logistics. Must successfully complete competency-based interview. Telecommuting permitted. Expected salary range is $120,000-$175,000/year. To apply, send resume to [email protected]


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Top Skills

CSS
HTML
JavaScript
The Company
San Francisco, CA
309 Employees
Year Founded: 2012

What We Do

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers.

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