Customer Engineer

Posted 4 Hours Ago
Be an Early Applicant
3 Locations
Remote
3-5 Years Experience
Software
The Role
The Customer Engineer will handle technical implementations for large enterprise clients, ensuring their success with Narvar's products through consultative guidance and documentation. Responsibilities also include building solutions via Narvar's tools, collaborating with stakeholders, writing documentation, and recommending process improvements.
Summary Generated by Built In

Customer Engineer (Multiple Positions), Narvar, Inc., San Mateo, CA Responsibilities: Complete technical implementation for well-established enterprise retailers and direct-to-consumer brands; Provide consultative guidance to customers to ensure successful integration with and long-term success using Narvar’s products; Document implementation artifacts including business and data flow diagrams, mapping and business rule specifications, user acceptance test plans, etc.; Build and validate solutions via Narvar tooling and frontend technologies including APIs, JSON, HTML, CSS, and JavaScript; Partner cross-functionally with internal and external technical and business stakeholders; and Write documentation, recommend process enhancements, and build internal tools that enable the team to more efficiently complete implementation for our customers. Telecommuting permitted.

Requirements: Bachelor’s Degree in Computer Science or a related field of study and 3 years’ experience developing in web technologies including APIs, HTML, CSS and JavaScript; 2 years’ experience working in a customer-facing technical role for a SaaS organization; 1 year experience with data integration and iPaaS platforms (Celigo, Workato, etc.); and 1 year experience with one or more e-commerce platforms for order, inventory, warehouse, or transportation systems, supply chain, or logistics. Must successfully complete competency-based interview. Telecommuting permitted. Expected salary range is $120,000-$175,000/year. To apply, send resume to [email protected]


Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. 

Top Skills

CSS
HTML
JavaScript
The Company
San Francisco, CA
309 Employees
Year Founded: 2012

What We Do

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers.

Gallery

Gallery

Similar Companies Hiring

Headway Thumbnail
Software • Social Impact • Professional Services • Healthtech • Consumer Web
San Francisco, CA
624 Employees
Tarro Thumbnail
Software • Payments • Information Technology • Hospitality • Food
Menlo Park, CA
1300 Employees
Chronosphere Thumbnail
Software • Enterprise Web • Cloud
US
299 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account