Community Manager

About AspireIQ

AspireIQ is the first community intelligence marketing company that’s putting people, rather than transactions, at the heart of a brand by changing relationships between brands and the people who share their passion.

AspireIQ combines both human and automated intelligence to optimize brands’ ability to build advocacy at scale. AspireIQ provides actionable insights to help brands identify their most valuable individuals, build authentic connections, and ultimately inspire brand communities to become movements.

AspireIQ is trusted by more than 400 leading consumer brands, including Nike Swim, Walmart, Marriott, Purple, and L.L.Bean. For more information, visit www.aspireiq.com.

The role

AspireIQ is looking for an experienced B2B community manager to help build and manage our brand community. This is a remote, contract position reporting to the Head of Community with potential to transition to full-time.

What you'll be doing

• Manage our brand community, including planning, creating, sourcing and sharing content, resources, and discussion topics to encourage member engagement.
• Form and deepen relationships with individual brand community members. Help identify champions and partner with the Marketing team to highlight them.
• Help grow our brand community while maintaining intimacy and delivering value to all members as we scale.
• Coordinate and manage brand community events, including regular webinars highlighting our customers and champions.
• Report on key metrics of success for our brand community efforts and propose strategies to evolve and improve them.
• Regularly share insights and feedback from the brand community with the AspireIQ team.   

What we're looking for

• 3+ years experience as a community manager for a B2B community
• Experience growing online communities, particularly using Slack
• Excellent written and verbal communication skills
• Solid understanding of social media strategy and platforms, especially Instagram, YouTube, Pinterest, and TikTok
• A creative mindset, can-do attitude and are excited to help build something

Bonus Points

• Experience in influencer marketing

• Experience organizing and hosting events

Benefits and Perks

• Work-Life Balance
  • Flexible working hours
  • Unlimited vacation policy
  • 3 months Paid Parental leave
• Personalized Growth Plan
• $2500 annual education credit
• AspireIQ Mentorship Program
• Health, dental, and vision insurance + 401(k)

 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.