Cloud and Developer Experience Product Manager

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Engineer's Platform & Integrated Experience (EPiX), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Identifies and addresses pain points in the developer workflow to streamline processes and improve overall satisfaction
• Establishes key performance indicators (KPIs) to measure developer productivity, such as deployment frequency, lead time for changes, and mean time to recovery (MTTR)
• Evaluates and implements tools and platforms that enhance development efficiency, such as integrated development environments (IDEs), version control systems, and CI/CD pipelines
• Promotes a culture of continuous improvement by regularly reviewing processes, gathering feedback from developers, and implementing best practices
• Communicates progress, challenges, and successes to stakeholders, ensuring transparency and alignment with business objectives on a regular basis

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong understanding of software development processes, tools, and technologies, often demonstrated by a degree in Computer Science, Engineering, or a related field
• Ability to define, track, and analyze key performance indicators (KPIs) related to developer productivity and application health
• Experience with continuous integration and continuous deployment (CI/CD) practices and tools, such as Jenkins, GitLab CI, or CircleCI
• Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and present findings to stakeholders
• Strong analytical and problem-solving skills to identify pain points in the developer experience and devise effective solutions
• Experience with Agile development methodologies and practices

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Several years of experience in product management, particularly in roles that involve working closely with engineering teams and focusing on developer tools and platforms
• Knowledge of cloud services and platforms, including AWS, GCP, and Azure, and how they can be leveraged to improve developer workflows

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.