Clinical Trainer

As a Clinical Trainer for Spring Health, you will deliver clinical trainings to customers virtually and in person, assist in the development of clinical trainings, assist in growing a global training program, collaborate in measuring the effectiveness of trainings, and work to grow clinical training offerings.   

What you’ll be doing: 

• Deliver clinical trainings in an engaging manner
• Work with customers and internal Spring Employees to meet the needs of customers
• Collaborate with global providers to recognize culturally sensitive modifications to materials
• Develop clinical content and training materials utilizing engagement techniques 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards 
• Collaborate to continue to grow clinical training offerings and measurements of effectiveness
• Work as a team player assisting with Wellsprings and onsite health fairs as needed.

What success looks like in this role: 

• Operational efficiency - Mentor and support providers to develop facilitation skills, ensuring consistent training quality.
• Growth/Scaling - Expand offerings to include additional webinars, wellsprings, and innovative formats like recordings, podcasts, and condensed materials.
• Customer retention - Ensure average Kirkpatrick Level 1 satisfaction scores remain at or above 4.5 out of 5.0. Provide feedback to SpringWorks clinicians to elevate training quality.
  Customer reach - Respond to CT&P requests within the sales cycle by delivering sample training plans, demo webinars/wellsprings, and innovative solutions tailored to market needs.

What we expect from you: (Qualification ex. education, experience, etc.) 

• You have an unrestricted license to practice psychotherapy (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision.
• You have a minimum of 3 years of post-graduate experience with at least 1 year of post-licensed experience.
• You're comfortable with technology and are competent engaging learners virtually
• You have training experience in training, a strong understanding of adult learning and virtual engagement techniques.
• You have a solid understanding of instructional design and content development.
• You are knowledgeable about training evaluation techniques.
• You communicate effectively with customers and fellow Spring team members

The target base salary range for this position is $86,000 - $106,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.