Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
The Check Processing Specialist is responsible for coordinating with the mailroom and remittance processing team to ensure checks are accurately posted and deposited in a timely manner. Responsibilities include, but are not limited to, verifying correct check postings, investigating unposted checks, depositing checks into the appropriate accounts, and processing check returns.
What you’ll do:
- Collect and organize incoming checks via mail.
- Review and verify payments for accuracy before deposit.
- Deposit checks into the appropriate corresponding accounts.
- Processes check returns efficiently and accurately.
- Process unable to locate checks
- Process the department's outgoing mail.
- Investigate and resolve payment issues and discrepancies as they arise.
- Utilize available resources, including the knowledge base, to ensure adherence to policies and procedures.
- Create and update Standard Operating Procedures (SOPs) as needed.
- Maintain thorough and accurate documentation by using notation tools to record interactions clearly and concisely.
What you’ll need:
- Must be able to work under tight deadlines
- Excellent written and oral communication skills.
- Strong attention to detail and accuracy.
- Professional demeanor and strong work ethic.
- Ability to exhibit grace under pressure and tight deadlines while navigating complex work assignments/situations efficiently and effectively.
- Time management skills and the ability to multitask.
- Establish productive working relationships with co-workers, management, and members.
- Self-motivated and able to work independently, applying analytical skills required to manage tasks.
- Excellent organizational and time-management skills.
- Ability to take on projects as needed.
*This position will be in office. Remote options for this position are not available.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
SoFi San Francisco, California, USA Office
Our new headquarters opened in 2019. The office provides an open work environment, an all-hands area, a café, library, coffee points on every floor, and executive conference rooms. The game room and roof-top lounge area provide space to take a break and look at the incredible downtown view.
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