Business Intelligence Engineer

About the Role

As a Business Intelligence Engineer, you will democratize data and drive data-obsessed decision making for all employees by helping to build and manage Chime’s Looker instance.  In this particular role, you will support Chime’s cross functional teams by building reporting products that provide business/data insights. 

You will additionally assist the Business Intelligence team in the creation and adoption of Lookml and also train the broader Chime Looker developers how to organize and harness their Lookml creations.

The base salary offered for this role and level of experience will begin at $106,300.00 - $185,100.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Please note: we are hiring across multiple levels of seniority.

Responsibilities

• Foster a data driven culture with your passion for telling stories with data and your skill surfacing insights through reporting and visualizations.
• Design and create visually appealing and intuitive dashboards and reports using BI tools (Looker, Amplitude). 
• Present complex data insights in a clear and concise manner to non-technical stakeholders.
• Influence change by not only creating insights through visualizations, but also presenting your recommendations to a variety of levels.
• Partner with data engineers to build effective and optimized data products that power dashboards and reporting products.
• Build and own the ETL workflows and make sure the pipeline meets data quality and availability requirements.
• Partner with business stakeholders across Chime to understand their reporting needs and build reporting products (dashboards, business insights, Looker explores etc).
• Build out best practices for administering our Looker instance.
• Create governance, guidance, code reviews and access controls so that we maintain consistency, quality and business confidentiality as we scale dashboarding across our org.
• Use scripting (Python or another language) to automate repeatable tasks. 

To thrive in this role, you have

• A degree in a field like Computer Science, Engineering, or Mathematics - advanced degrees preferred.
• 3+  years of hands-on experience in business intelligence engineering, some of which has been in Looker specifically - you have managed the data backbone of the visualization hub (Looker, Tableau…) used by a small-to-medium business.
• Experience with MPP database technologies such as Snowflake/Redshift.
• 2+ years of experience in writing scalable data pipelines.
• Experience in using scripting languages such as Python for automation
• Expertise in building dashboards and visualizations both from a technical perspective (data and queries) and an “art of telling the story” perspective.
• Experience democratizing data and BI - upskilling organizations to make data insights self-serve.
• Ability to work collaboratively in a team environment and lead complex projects.
• Passion for maintaining consistency and quality as dashboards are scaled broadly.
• Experience creating style guides, coding reviews, governance processes and access controls.
• Strong SQL skills and performance tuning; experience in data modeling and data warehousing.
• Experience working across organizations with various levels of stakeholders to prioritize dashboarding needs and align reporting to business needs.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🫂 1% of your time off to support local community organizations of your choice
• 🧠 Mental health support with therapy and coaching through Modern Health
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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