Lob was built by technical co-founders with a vision to make the world programmable.
We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
Billing Analyst
We are seeking a Billing Analyst to join our growing finance team. In this role, you will interact with customers and will act as a liaison between finance and the sales operation teams. Ideally, this person will have between two and four years of prior customer outreach experience. Familiarity with invoicing, revenue recognition, and AR collection will be required. This role will report to our Manager of Order to Cash.
As the Billing Analyst, you’ll…
- Carry out daily client invoice processing, including analyzing projects and verifying invoice accuracy, for services product lines.
- Review existing and new client contracts to ensure proper accounting treatment.
- Interact with clients to solve problems and provide support.
- Work closely with other business units to fulfill business needs and identify process improvement opportunities.
- Assist with month-end close to ensure AR balances are reconciled.
- Contribute to the upcoming system conversion initiatives and ensure a seamless transition.
- Monitor collections of receivables and overdue accounts and ensure timely actions are taken for overdue accounts.
- Maintain timely and accurate collections of accounts receivable balances; ensure timely application of cash receipts
- Review and analyze the effectiveness of accounts receivable collection policies and procedures.
- Coordinate customer service activities and follow up on customer short pays or billing disputes
- Assist with external audit deliverables and internal process documentation/controls.
What will you bring to this role…
- Bachelor's degree in Accounting, Finance, or Business.
- 3+ years of accounting experience is required; public accounting experience is a plus.
- CPA or CPA-eligible strongly preferred.
- High-energy team player with the willingness to easily adapt to change and meet tight deadlines.
- Solid communication skills and commitment to excellent customer service.
- Acute attention to detail and strong analytical and organizational skills.
- Desire to continue to grow and to automate and streamline manual processes.
- Proficiency in or ability to quickly learn enterprise accounting (NetSuite preferred).
- Excellent Excel skills or GoogleSheet skills are required and SQL experience is highly desirable
Compensation information:
The compensation for this position is structured to include a base salary + RSUs. Base salary bands are listed below.
CA/NYC Tier:
Base: $97,500.00 - $107,500.00
US Tier:
Base: $92,500.00 - $102,500
#LI-REMOTE #LI-RW1
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
BuiltIn Best Midsize Companies to Work For 2022
#86 on Y Combinator's Top Private Companies List 2021
BuiltIn Best Midsize Companies to Work For 2021
2020 Inc 5000 List of the Fastest-Growing Private Companies
2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area
Deloitte’s 2019 Technology Fast 500
Top Skills
What the Team is Saying
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What We Do
Lob provides the building blocks for developers to automate the offline world. We provide insight into deliverability with piece-by-piece tracing and utilize our proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.
Why Work With Us
We believe automation is a catalyst for business success, and we’re looking for unique people like you to bring to life our vision of increasing the connectivity between the offline and online worlds. We are proud to be a carbon neutral business!
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Lob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
The majority of employees work remotely, while some are hybrid, but all employees have the option to work from our HQ across from the Giants Stadium!
