Audience Experience Intern

GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

As an intern you will be a part of the 12 week summer internship program that will provide an exceptional learning experience and an opportunity to be a part of a company who is helping Americans find convenient and affordable healthcare. We are currently looking for hard-working, curious and eager students to join our team.

About the Role: 

GoodRx is looking for an Intern to join the Audience Experience, Insights and Strategy team.
 

Responsibilities:

This person will spend their 12- weeks partnering closely with the Insights and Digital Experience teams to conduct an end-to-end audit of the consumer experience at GoodRx. The purpose of the project is to identify gaps in the user experience and provide recommendations that will both enhance consumers’ interactions with GoodRx, as well as drive conversion and retention among our user base. Specifically, this person will:

• Conduct secondary and primary research to understand the current user experience across our Core, Gold and other products on desktop, mobile web and app. 

• Use the findings from this research, as well as industry best practices, to develop a set of recommendations for improving the experience. These improvements should focus on opportunities for education, upsells and merchandising across platforms.

• Work with the Digital Experience team to implement some of these enhancements (as time permits) and help GoodRx put their ideas into practice. 

This is a great opportunity for anyone interested in learning how to create practical site experiences and leverage user research to inform key decisions. 

Skills and Qualifications:

• Seeking a degree or concentration in User Experience, User Research, Consumer Behavior or Product Marketing

• Extremely curious, motivated, and ready to work hard!

Required Qualifications:

• Currently pursuing a Bachelor’s degree, to which you will return to in Fall 2025

• Expected graduation date between May or June 2027

• L.A.- based candidates who can work on-site 1-3 days/week

• Able to commit to full time internship program for 12 weeks during durning summer of 2025

Compensation rate for undergraduate students is $22.00 an hour.

***Application deadline: Friday, April 4th (Noon PT)***

GoodRx also offers medical, dental and vision benefits to interns throughout the duration of the internship.

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.