Associate Director, Organizational Change Management Consultant

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.
 

The Senior OCM Consultant will lead and manage high-impact organizational change management initiatives, navigating complex organizational structures to deliver effective adoption strategies. This role requires collaboration with business leaders to understand change goals, developing and implementing comprehensive communication and training plans, and identifying and addressing potential resistance. The consultant will contribute to business growth by supporting proposal development and client presentations, while adhering to project governance and reporting requirements. They will also mentor and coach team members, contribute to the continuous improvement of OCM methodologies and tools, and ensure the timely and accurate delivery of OCM deliverables.

Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. Whatever you see for yourself, you’ll find the opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Responsibilities:

• Navigate complex organizational structures to effectively deliver OCM solutions.
• Contribute to business growth by supporting proposal development and client presentations.
• Adhere to project governance and reporting requirements.
• Collaborate with business leaders to understand change goals and develop effective adoption strategies.
• Lead and manage high-impact OCM initiatives.
• Mentor and coach team members to ensure high-quality OCM delivery.
• Contribute to the continuous improvement of OCM methodologies and tools.
• Develop and implement effective communication and training plans.
• Ensure the timely and accurate delivery of OCM deliverables.
• Identify and address potential resistance to change.

Required Qualifications:

• Bachelor's degree
• 7+ years of OCM experience in consulting, preferably technology consulting
• Strong consulting skills, including strategic thinking and problem-solving
• Effective communication and presentation skills
• Ability to build strong relationships with clients and stakeholders
• Familiarity with project management methodologies
• Experience designing and delivering training programs
• Strong analytical and organizational skills
• Relevant OCM certifications (e.g., Prosci, AIP, APMG)

Optional Qualifications:

• Master's degree in Organizational Change Management or related field
• Process design expertise
• Experience with digital communication and training tools
• Technical certifications (ITIL, Agile, etc.)

The compensation range for the position in the U.S. is $134,160 to $254,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: 

California:$147,600 to $305,880 

Colorado: $134,160 to $254,880 

New York City: $161,040 to $305,880 

Washington: $147,600 to $280,320 

Washington DC:$147,600 to $280,320 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

 Know Your Rights: Workplace Discrimination is Illegal                                                                                      

 Pay Transparency Nondiscrimination Provision   

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.