Associate Creative Director (Social, Brand & Culture)

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Hiring Remotely in United States
Remote
190K-211K Annually
7+ Years Experience
eCommerce • Food • Retail • Software
Instacart, the leading grocery technology company in North America.
The Role

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

At Instacart, we're on the hunt for a seasoned Associate Creative Director of Social & Brand in Culture to lead our efforts in making our brand a cultural icon. As a key player-coach on our marketing team, you will strategize and execute impactful social media initiatives and co-brand collaborations that capture and engage our diverse audience. Your expertise will bridge organic and paid social strategies, fostering a brand presence that’s both relevant and revered in the zeitgeist. Reporting to the Executive Creative Director, your leadership will not only shape our social voice but also amplify our brand’s influence across various digital landscapes.

The Brand Marketing team at Instacart is passionate about pioneering new ways to engage both consumers and business partners. Positioned strategically at the crossroads of B2B and B2C marketing, our goal is to transform Instacart’s brand perception from a luxury into an indispensable part of daily life. We leverage data-driven insights to craft campaigns that set new standards in marketing innovation, significantly boosting engagement and loyalty.

  • Build and Optimize Team: Establish an in-house social maker team that sets the industry standard for creativity and effectiveness.
  • Innovation and Leadership: Spearhead the development and execution of large-scale social activations that create buzz and enhance brand visibility.
  • Strategic Planning: Collaborate closely with the Director of Brand in Culture to map out and implement strategies for showcasing new products and broadening our brand’s voice.
  • Content Creation and Oversight: Direct the creation of engaging content that stays ahead of social media trends and cultural shifts, ensuring Instacart remains a key player in relevant conversations.
  • Influencer and Community Engagement: Develop impactful influencer partnerships and community interactions that heighten our brand’s presence and authenticity across social platforms.
  • Cross-functional Collaboration: Work seamlessly with teams across Creative, Brand, Marketing, Data Science, Engineering, and Product to ensure a unified and strategic marketing approach.

Minimum Qualifications

  • 10+ years of experience in social creative roles, preferably within an in-house team at a major brand or leading agency.
  • Proven track record of developing and leading high-impact social media strategies and creative campaigns.
  • Strong leadership skills with experience building and managing dynamic creative teams.
  • Deep understanding of both organic and paid social media, with demonstrated ability to leverage each for maximum brand impact.

Preferred Qualifications

  • Experience with real-time social media engagement and content creation in response to cultural trends.
  • Familiarity with the latest digital marketing tools and platforms, as well as emerging social media trends.
  • Strong network of contacts in the social media influencer and creative community.
  • Exceptional communication and collaboration skills, capable of working effectively across diverse teams.

#LI-remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$190,000$211,000 USD

WA

$183,000$203,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$175,000$194,000 USD

All other states

$158,000$175,000 USD

What the Team is Saying

Nour
Andrew
Nicola
Jesse
Sachin
Annabel
Nicola
Kiha
Tonci
The Company
San Francisco, CA
3,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,400 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 80,000 stores across North America on the Instacart Marketplace.

Why Work With Us

Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. By joining Instacart at this stage of our growth you will be jumping into a high-impact, career-defining environment that is revolutionizing the way people shop for groceries

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Instacart Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
San Francisco, CA

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