Associate Account Manager, GMP

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are seeking an entry level Associate Account Manager for our Google Marketing Platform (GMP) Operating Unit. This role is designed to support our Account Management team with client service excellence with many GA360 license only clients. The perfect candidate is someone who can create, keep track of and maintain license agreements for 25-30 clients. This individual will be trained to know how to or pull in the right resources when these clients have questions or requests.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Responsibilities

• Develop and maintain strong relationships with your clients and the Account Managers you support, ensuring their needs are met with the highest satisfaction
• Work with business development on contract renewals and negotiations, focusing on enhancing service offerings and solidifying long-term client partnerships
• Organize training and handling of events for Advanced Analytics, Media, Analytics Platforms, and GMP OU
• Accounting support to ensure accurate invoicing
• Coordinate and own the GA360 license renewals for all Business Unit (BU) accounts
• Willing and able to operate in a rapidly growing, matrixed environment.
• Embrace a rapid pace of change and role models company values of continuous improvement and growth.
• Collaborates and influences effectively across a matrixed environment, garnering Growth, BU, and Practice buy-in and alignment.
• Bring an entrepreneurial spirit, a willingness to roll up sleeves to dive into details, and the ability to accelerate multiple priorities with limited resources.

Qualifications

• BA/BS degree or equivalent consulting agency experience preferred
• Excellent communication skills, both written and in-person
• Proven organizational skills and focused attention to detail
• Customer service or client service experience a plus
• Comfortable with digital systems such as Jira, Salesforce, and Time Tracking systems.
• Desired computer skills include; Microsoft Office Suite, Slack/Teams, Google Office Apps, Jira and Confluence
• Google Analytics or Marketing Platform knowledge is a plus.
• Must be the type of person who isn’t afraid to ask questions, is truly flexible and able to adapt to new responsibilities when needed, and prefer to take the initiative to do both

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.

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