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At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, Mexico City and Melbourne. This hybrid position requires two days per week in the office at the nearest hub.
About you
You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.
About this role
As an Account Development Representative, you’ll play an integral role in expanding our footprint in the EdTech space to achieve Udemy’s mission of becoming the #1 learning organization in the world.
You will be strategizing with your paired Account Executives, reaching out to Fortune 1000 companies, and providing valued insights and stories that showcase Udemy Business’s unique value proposition.
With a plethora of innovative sales automation tools at your fingertips, you will become a prospecting master, continually learning new skills that will prepare you for a long and illustrious career in sales (or any path you decide to take). Our most successful team members embody the Udemy values of Always Learning, Individually Humble and Collectively Proud, Results Driven, Earnestly Authentic, and Courageously Experimental, and are hungry to make an impact in driving our business forward.
At Udemy Business, our mission is to help people do whatever comes next, including our employees
What you'll be doing
- Building pipeline across the Americas Enterprise business leveraging multiple sales channels to drive high-impact conversations: phone, email, LinkedIn, and gifting in partnership with our ABM team.
- Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers and across leaders who are new to the Udemy brand.
- Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, ZoomInfo, LinkedIn Sales Navigator, Qualified, Orum, Gong).
- Collaborating with Account Executive partners to identify key buying signals and to develop a strong action plan to build brand awareness and set meetings.
- Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy.
- Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment.
What you’ll have
- While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:
- Strong experience in a customer-facing role and an interest in a future career in sales
- Experience with 1+ year of lead qualification, business development or similar skills and a track record of success
- Excellent written and verbal communication skills
- Outstanding organizational and time-management skills
- A growth mindset that is recognizable by your peers
About your Skills
- Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion.
- Coachability:. You demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects.
- Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets.
- Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow.
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits, equity and uncapped OTE.
OTE Compensation Range
$81,000—$95,000 USD
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
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We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
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Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
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Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
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We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Top Skills
Udemy San Francisco, California, USA Office
600 Harrison Street, San Francisco, CA, United States, 94107
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