The Support Performance Lead analyzes performance data, implements improvement strategies, manages escalations, and collaborates cross-functionally to enhance customer support quality.

The Senior Technical Writer will develop comprehensive documentation for software products, focusing on APIs and helping improve developer resources through collaboration and AI tools.

As a Senior Technical Writer at Trustly, you'll create and maintain customer and employee-facing technical content, focusing on help articles, manuals, and content for Gen AI platforms, ensuring clarity and usability.

The Director of Customer Success will manage relationships with enterprise merchants, drive customer satisfaction, and oversee a team of Customer Success Managers.

The Head of Risk Product will lead product strategy and development for payment risk management, collaborating across teams and utilizing analytics to improve risk initiatives.

As a Client Support Specialist, you will provide exceptional customer support across multiple channels, troubleshoot issues, and educate clients on Trustly's services, while working independently in a remote environment.