Toast Company Culture | Built In San Francisco

Companies Toast

Toast

San Francisco, California, USA

4,500 Total Employees

Year Founded: 2011

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Sales 8 Developer + Engineer 7 Operations 5 Finance 3 Data + Analytics 3 Marketing 3 Product 2 Design + UX 1 Legal 1 Customer Success 1 Cybersecurity + IT 1

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Is Toast the best thing since sliced bread? Toasters are quick to note that there is a great sense of community baked into the culture, while the internal job board holds ample opportunities for self-starters to rise to the top. Most importantly, employees say they are able to learn from one another, make an impact and connect with other Toasters around the globe. United by their love for food, Toasters live out the company mission by empowering the restaurant community to delight their guests, do what they love and thrive.

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At a glance

Where in the World is Toast?

The remote culture is well established; Toasters can be found in the United States, Canada, Ireland, the U.K. and India.

Encouraging Empowerment

There are 14 employee resource groups — known as Toast Communities — celebrating women, people of color, veterans and more.

Foodie Family

Two-thirds of employees have worked in restaurants and have a deep understanding of customers.

Employee Wellness

Benefits include mental health support, inclusive family-forming benefits, financial literacy programs and a wellness stipend.

Featured employees

Baking an Inclusive Culture

An expansive diversity, equity and inclusion program

In 2023, Aja Sullivan’s DEI team is prioritizing representation, belonging and building an inclusive culture where Toasters can thrive. What is she looking forward to the most? “I am really excited to continue building our DEI external partnership strategy and understanding the impact we’re making,” she said. With a fortified internal DEI framework, Sullivan is thrilled to work on external programs, including working closely with customers, expanding Toast’s network of partnerships and highlighting her teams' great accomplishments.

Aja Sullivan

DEI Manager (she/her)

I want all Toasters to feel comfortable and safely be their true selves.

Toast Together, Grow Together

Belonging provides a foundation for employees to rise

Herb Dilema

Senior Director, Customer Care (he/him)

Working in customer care for a round-the-clock business like the restaurant industry poses unique challenges and opportunities for Herb Dilema’s team. To ensure each individual feels connected and supported in their roles, Dilema has focused on ensuring everyone gets facetime with their direct managers as often as possible. By emphasizing connection on his teams, Dilema strives to make Toast feel like a home, not just a job. With this foundation of inclusion, Dilema hopes to see each individual take ownership of their career and grow with support from the company.

When an individual is able to be comfortable not only in their role but in their environment, we see their best self and in turn, we know that they will grow and prosper at Toast.

Inclusive Remote Culture

Connecting employees all around the world

Diaz is one of the many Toasters who have always worked remotely, and will continue to do so. His team is able to connect with the territories they serve, while also strengthening their relationships with other Toasters all over the world through virtual programming and tools for collaboration. With remote employees across the U.S., Ireland and India, fostering an inclusive and engaging remote culture is a must at Toast.

Carlos Diaz

Senior District Sales Manager (he/him)

Even though many of us are fully remote or hybrid, it feels like family, and everyone knows each other well. Virtual events help introduce us to other people and teams outside of our usual work environment.

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Toast

Staff Cloud Engineer

14 Hours Ago

USA

Remote

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Cloud • Fintech • Food • Information Technology • Software

As a Staff Cloud Engineer, you'll provide automation and implementation for AWS landing zones, focusing on cloud security and network infrastructure. You'll design and implement software-defined networks while collaborating with product and platform engineering teams. Your expertise in large scale automated cloud services, IaC, microservice architecture, and edge networking will be essential to the role.

Toast

Senior Cloud Engineer

14 Hours Ago

USA

Remote

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Cloud • Fintech • Food • Information Technology • Software

The Senior Cloud Engineer at Toast will create and manage cloud native infrastructure with a focus on automation and security. Responsibilities include designing software defined networks, establishing cloud landing zones, and implementing security measures. This role requires collaboration with cross-functional teams to enhance operational efficiency and product delivery.

Toast

Director, Fraud and Merchant Risk Strategy

14 Hours Ago

Remote

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Cloud • Fintech • Food • Information Technology • Software

The Director of Fraud and Merchant Risk Strategy will lead the Fraud and Merchant Risk Team at Toast, focusing on developing strategies to mitigate risks across products. Responsibilities include creating a risk assessment framework, collaborating with product teams, reporting on performance indicators, and enhancing customer experience while managing fraud risks.

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