PwC is on the forefront of technology solutions, solving the hardest bleeding edge problems across industries. As a top destination for world-class engineering talent, we foster innovation, empower collaboration, and unite diverse talents to amplify our collective impact.
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Our community of solvers goes deep with both our alliance relationships and clients. We add tech solutions to business strategies and innovate unique solutions.
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A career within Oracle Consulting services, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalize on business opportunities. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance.
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As a Digital Contact & Services Manager, you'll analyze data to drive insights for clients, manage a team of AI consultants, and develop AI solutions aimed at improving customer engagement and operational efficiency. You'll also work on problem-solving complex business issues from strategy to execution, leveraging data and insights for informed decision-making.
The Digital Contact & Services Director will lead the design and development of AI-driven contact center solutions, oversee a global data and analytics team, and collaborate with stakeholders to align technology with business goals. This role involves driving innovations for customer engagement and operational efficiencies while managing project lifecycles.
The Digital Contact & Services Director will lead efforts to improve customer engagement and operational efficiency through AI-driven Contact Center solutions. Responsibilities include overseeing a global data and analytics team, managing the solution delivery lifecycle, and ensuring alignment with company goals while promoting innovation and efficiency.