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The Strategic Customer Success Manager at PagerDuty is responsible for building strong executive-level relationships with customers, guiding them in their digital journey using PagerDuty products, and coordinating with internal teams to drive customer success. Key responsibilities include adopting best practices, risk management, and delivering business value to enhance operational performance.
The Enterprise Account Executive will sell SaaS products to Federal accounts, develop strategic account plans, manage complex sales cycles, and build strong relationships with senior-level executives to ensure customer satisfaction and drive growth.
The Senior Security Engineer will lead security initiatives for PagerDuty's SaaS offerings, focusing on application security through reviews, threat modeling, and setting secure product standards. Responsibilities include conducting security assessments, mentoring team members, implementing security frameworks, and participating in on-call rotations.