The Senior Program Manager will lead cross-functional teams, establish program governance, drive decision-making, and ensure successful product delivery in a SaaS environment.

The Senior Product Manager will create vision and strategy for product areas, validate customer needs, collaborate with teams, and enhance product offerings.

The Senior Brand Designer at Gladly will lead design projects, maintain brand consistency, enhance the design system, and collaborate with cross-functional teams to create engaging visual designs across various platforms.

The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.

As a Senior Product Designer at Gladly, you'll collaborate with teams to enhance user research, create prototypes, inform product strategy, and contribute to customer support solutions.

The Senior Solutions Consultant will support the Mid Market Sales Team by leveraging product knowledge, engaging with customers to provide solutions, and ensuring customer success post-sale.

Lead and inspire the design team at Gladly, overseeing product and brand design, mentoring designers, and contributing to strategy and user research.

The Senior Data Scientist collaborates across teams to analyze data, develop algorithms, and improve customer experience through insights, while mentoring other data scientists.