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As a Staff Software Engineer for Cash App Web Infrastructure, you will build and maintain server architecture for web experiences, enhance system security, and improve traffic management while collaborating with product teams to streamline project delivery and operational performance.
The Head of Special Operations at Block will lead and scale the multi-channel Customer Success organization for Cash App, focusing on innovation, efficiency, and customer satisfaction. This role involves cross-functional collaboration, managing teams, and improving operational metrics while mentoring team members and advocating for customer success. The candidate will be responsible for defining strategies that enhance customer interactions across various channels and developing tools to support the team.
As a Risk and Controls Analyst, you will create compliance strategies for Cash App, conduct risk assessments and controls gap analysis, and document compliance controls. You will work collaboratively with various teams to enhance control programs and dashboards, ensuring compliance with best practices and regulatory requirements.
