The Senior Site Reliability Engineer is responsible for ensuring the optimal performance and availability of BlackLine's services and infrastructure. This role involves capacity planning, responding to customer escalations, identifying performance issues, maintaining metric frameworks, and collaborating with development teams to improve application performance and security.

The Staff Site Reliability Engineer oversees performance aspects of production applications, developing frameworks for testing and maintaining capacity plans. They improve the SaaS service experience by optimizing code and automating issue remediation, while leading projects and mentoring engineers within a collaborative team environment.

Lead the FedRamp operations for BlackLine's Multi-Tenant Accounts Receivable SaaS products, focusing on performance, reliability, capacity planning, and incident management. Oversee a 24/7 SRE team, optimizing SaaS service experience and enhancing automation processes while ensuring compliance with security and vulnerability standards.