Search the 8 jobs at BigCommerce

As a Technical Support Representative at BigCommerce, you will provide outstanding bilingual support via phone, email, and chat to assist merchants with technical issues and enhance their eCommerce experience. You will educate customers on platform features, troubleshoot problems, and improve customer satisfaction while maintaining professionalism through effective communication.

As a Sales Engineer at BigCommerce, you will facilitate sales growth by educating prospects on solutions, conducting technical scoping sessions, providing pre-sales consulting, and collaborating with various teams to ensure alignment on products and services. You will become a trusted advisor, support partner ecosystems, and lead initiatives to enhance sales cycles.

As a Senior Zuora Administrator, you will oversee the strategy, planning, deployment, and management of the Zuora application for billing and revenue processes. Your role includes managing integrations, maintaining SOX compliance, and optimizing system performance while collaborating with cross-functional teams to enhance data quality.

As an Account Executive, you will drive sales revenue by acquiring new clients and expanding existing accounts within a designated area. Responsibilities include managing sales cycles, preparing proposals, and resolving customer inquiries to ensure satisfaction. You will collaborate closely with Customer Success Managers and maintain detailed records in a CRM system.

As a Global Account Manager at BigCommerce, you will develop and manage strategic relationships with key clients, focusing on upselling and cross-selling opportunities within existing accounts. You'll create territory and account plans, handle customer inquiries, and collaborate with internal teams to ensure customer satisfaction and revenue growth.

The Account Director, B2B will drive sales revenue by acquiring new high-value enterprise clients. Responsibilities include managing the sales process, building a business portfolio, providing eCommerce insights, and collaborating with various teams to meet sales objectives.

As a Senior Account Executive, you will lead the acquisition of new high-value enterprise clients by demonstrating the capabilities of the BigCommerce platform. Responsibilities include managing the sales process, providing industry insights, maintaining CRM, and leading sales strategies to meet targets.

The Senior Director of Total Rewards & People Operations will lead the global strategy and operations for the company's rewards program, mentor a team, develop annual roadmaps, and collaborate with cross-functional stakeholders to improve talent attraction and retention. The role includes overseeing compensation and benefits programs and ensuring alignment with business goals.