As a Technical Support Representative at BigCommerce, you will provide outstanding bilingual support via phone, email, and chat to assist merchants with technical issues and enhance their eCommerce experience. You will educate customers on platform features, troubleshoot problems, and improve customer satisfaction while maintaining professionalism through effective communication.

As a Sales Engineer at BigCommerce, you will facilitate sales growth by educating prospects on solutions, conducting technical scoping sessions, providing pre-sales consulting, and collaborating with various teams to ensure alignment on products and services. You will become a trusted advisor, support partner ecosystems, and lead initiatives to enhance sales cycles.

As a Senior Zuora Administrator, you will oversee the strategy, planning, deployment, and management of the Zuora application for billing and revenue processes. Your role includes managing integrations, maintaining SOX compliance, and optimizing system performance while collaborating with cross-functional teams to enhance data quality.