Search the 18 jobs at Assembled

As a Content Designer at Assembled, you will collaborate with cross-functional teams to create a consistent vocabulary for products, enhance technical documentation, and maintain the style guide. You will also develop customer onboarding systems and contribute to user experience design by simplifying complex content.

The AI Deployment Strategist will manage relationships with early adopters, driving onboarding and satisfaction while demonstrating the value of the Assist product. The role involves quality management, feedback collection for product improvement, and collaboration with engineering teams to enhance the customer experience and integration with customer success processes.

The Sales Development Manager at Assembled will lead and optimize the Sales Development program, manage a team of SDRs, establish strategies for outbound and inbound sales, and collaborate cross-functionally. The role requires strong leadership, coaching abilities, and a focus on creating a positive work environment while achieving sales performance targets.

As a Software Engineer, you will lead technical projects, mentor team members, and ensure high-quality architecture and implementation of features. You will work on data ingestion and metrics generation, collaborating with product and design teams to translate complex problems into technical solutions.

Assembled is building a workforce management platform for customer support teams. The Talent Community role encourages candidates to share their resumes for future opportunities as the company adapts to evolving needs. Ideal candidates should be interested in joining a dynamic and innovative environment.

As a Product Engineer for the Scheduling team at Assembled, you will take ownership of the scheduling product, collaborating with multiple teams to improve user experiences for support managers and agents. Your projects will include staffing tools, time-off management, real-time notifications, and shift swaps for enhanced operational efficiency and flexibility.

The Enterprise Sales Manager will lead the development and execution of enterprise sales strategies, managing a team of Account Executives. Responsibilities include achieving sales targets, identifying market opportunities, and collaborating with cross-functional teams to enhance sales performance.

This role focuses on driving alignment across Sales, Marketing, and Customer Success, managing systems and processes, enhancing data accuracy, and developing KPIs. The position requires significant project management across teams and influences revenue operations' growth and efficiency.

The Mid-Market Customer Success Manager will manage customer relationships, achieve business outcomes, and drive renewals while collaborating with internal teams. The role involves project management of customer initiatives, monitoring customer health, and maximizing ROI for customers using Assembled's platform.

The Sales Engineer will partner with Account Executives to address technical requirements of prospects, assist with demos and proof of concepts, and ensure alignment between prospects' needs and Assembled’s platform. This role requires strong technical knowledge, communication skills, and the ability to thrive in dynamic environments while achieving sales targets.

As a Software Engineer, you will lead technical architecture, mentor engineers, conduct design and code reviews, and serve as a subject matter expert while managing significant new projects and features for the company's customer support platform.

As a Product Marketer at Assembled, you will lead the go-to-market strategy, craft product narratives, and manage product launches while building strong cross-functional relationships and understanding customer needs. Your role involves creating compelling content and collaborating across teams to drive product-led stories and improve user experience.

The Implementation Manager will lead technical implementation processes and manage customer relationships for mid-market and enterprise clients. Responsibilities include guiding projects, refining best practices, improving internal efficiencies, collaborating with sales, and driving the product roadmap based on customer feedback.

As an Account Executive, you'll help Assembled win new customers by identifying high-potential businesses, executing outbound strategies, and closing deals. You'll lead sales processes from demos to negotiations, collaborate with various teams for customer success, and contribute to developing the sales playbook.

As a Sales Development Representative, you will enhance the outbound sales strategy by generating leads and booking meetings. Your responsibilities will include conducting market research, executing penetration strategies for target accounts, and collaborating with Account Executives and Marketing on lead generation efforts.

The Mid-Market Account Executive will identify potential businesses, execute outbound strategies to onboard them, and enhance the sales playbook. Responsibilities include running sales processes, collaborating with Customer Success, and articulating the product's value proposition effectively to prospects and customers.

As a Technical Support specialist, you will enhance customer experiences, resolve product issues, document feedback, and improve internal processes while collaborating with a dynamic support team. You'll leverage your technical skills to assist customers effectively and contribute to the growth of the support function.

As a Software Engineer, you will lead the technical direction of projects, develop forecasting interfaces, optimize schedules for support agents, and enhance MLOps. You’ll mentor engineers, perform code reviews, and provide technical guidance, working closely with product and design teams to solve complex problems.