Why Team Relationships Matter for Sales Success

Engaged sales teams are one key to increased success and productivity. Built In SF learned how Check keeps its team connected.

Written by Brigid Hogan
Published on Sep. 16, 2024
Image: Shutterstock
Image: Shutterstock
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According to a recent Gallup report, employee engagement offers more than just a convivial atmosphere — companies with engaged employees report 23 percent higher profitability and 18 percent higher sales productivity.

Sales is often unpredictable, and teams that rely on a solid cultural foundation are better equipped to weather downturns. A strong culture fosters resilience, with a focus on long-term growth over short-term setbacks.

The report also highlighted significant gains in employee retention, a common challenge for sales organizations and another factor in helping build a consistent and resilient team.

At the payroll software company Check, in-person gatherings are key to supporting an engaged and supported sales team while complementing the company’s flexible and remote work policies. By bringing the company’s team together to strategize for the quarter ahead and reflect on the previous quarter, salespeople are set up for success — but the group also takes time to build relationships in more casual settings.

“One of the reasons why I love these on-site meetings is the activities that we prioritize, which have included mini golf, an Italian cooking class and many fun dinners. We are planning to make chocolate in September!” said Enterprise Account Executive Molly Mitchel. “The opportunity to have live time together creates an environment where I know my colleagues on both a professional and personal level, something that is critical to me in any role and especially on a distributed team.”

As Mitchel and the Check team have seen firsthand, investing in a strong sales team culture pays dividends. When employees feel connected, engaged and supported, sales results naturally follow.

Built In SF learned more why Mitchel loves her sales team and what Check has to offer potential new sales hires.

 

A group of Check employees are walking down a city street. One person is taking a selfie of the group.
Photo: Check


 

Molly Mitchel
Enterprise Account Executive • Check

Check provides a a payroll-as-a-service API that allows businesses to seamlessly integrate payroll capabilities into their platforms.

 

What makes you excited to come to work each day?

For every platform we partner with, building payroll meets a fundamental need often driven forward by the executive team and board — whether increasing average revenue per user, mitigating churn or completing the cycle of money movement for users via payroll and payments. Working with platforms to problem-solve these challenges makes each day (and each partner) at Check different and intellectually exciting. While some sales roles have the potential to become monotonous, there are no two days that are exactly alike at Check.

 

What is the culture on the sales team like? Do you have any special traditions or celebrations?

The sales team at Check is highly collaborative. While sales can often feel very solo and sometimes isolating, our team has cultivated an environment where that’s not the case. We’re constantly pulling each other in for advice on deals, different perspectives and alignment on best practices. 

 

“While sales can often feel very solo and sometimes isolating, our team has cultivated an environment where that’s not the case.”

 

One of the weekly meetings that I enjoy the most is the dedicated 30 minutes we have to brainstorm against any blockers or problems that we’re running into that week and share learnings across deals. When one of us closes a deal, we know that we can do so not only due to the support from our immediate team members but also from the entire organization.

 

 

Responses have been edited for length and clarity. Images provided by Shutterstock and Check.