Ema Emerges From Stealth With an AI-Powered Employee Assistant

The startup developed a chat-based tool that can be tailored to help employees with tasks specific to their roles.

Written by Ashley Bowden
Published on Mar. 06, 2024
An image depicting an AI chatbot is shown.
Image: Shutterstock

San Francisco-based Ema launched from stealth on Tuesday on a mission to ring in a new era of collaboration between people and artificial intelligence. The company’s flagship product Ema, which stands for Enterprise Machine Assistant, is a universal AI employee built to collaborate and learn from its human colleagues. 

Implementing generative AI to help streamline operations is usually a more complex task than many enterprises can quickly complete. While businesses work to develop these programs, this often results in assigning highly skilled human workers to perform mundane tasks in the meantime. 

Ema set out to help companies combat this trend. Functioning as a conversational operating system, Ema works to help enterprises focus on business logic rather than the complexities involved with executing generative AI. Its platform lets users activate personas tailored to assist employees in specific roles.

Ema’s personas allow users to map out workflows using simple conversation. The platform offers standard personas for common enterprise roles including customer service specialists, employee assistants, data analysts and sales assistants. Additionally, users can create specialized personas to automate unique workflows. 

The program is built on the company’s EmaFusion model, a proprietary system that combines more than 30 large language models such as Claude, Gemini, Mistral, Llama2, GPT4 and GPT3.5 as well as Ema’s custom models. Customers can also integrate their own privately developed models.

As it furthers its vision of seamless human-AI teamwork, Ema is currently hiring to fill an array of open positions, several of which are remote or based in the Bay Area.

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