Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
The Brokerage Operations Service Specialist will support the front office functions of the broker-dealer by addressing customer inquiries related to brokerage accounts, ensuring compliance with firm procedures, processing work efficiently, and identifying areas for process improvement. Key responsibilities include managing customer complaints, enhancing customer support training, and maintaining service quality.
The Web Strategy Lead will oversee the web strategy for Square, collaborating with various teams to optimize digital experiences and drive business growth. Responsibilities include defining goals and KPIs for the website, managing analytics, and utilizing data-driven processes for continual improvement of web presence across all seller journeys.
The Senior Product Marketing Manager will lead the go-to-market strategy for Square Loans, focusing on customer needs and market insights. This role involves collaboration with cross-functional teams to develop messaging and marketing campaigns, maintain competitive intelligence, and report and analyze marketing metrics.
The Knowledge Management Lead will develop and implement strategies for knowledge management, enhancing customer support and operational excellence. Key responsibilities include leading a knowledge management team, managing KMS design and implementation, promoting KCS methodologies, overseeing cross-functional knowledge projects, and developing metrics to improve knowledge accessibility.
The Head of Global Communications at Square will lead the global communications strategy, manage external communications and media relations, oversee crisis communications, and enhance brand reputation. They will collaborate with various teams to drive brand initiatives and ensure compelling messaging for products and corporate announcements. The role involves mentoring a global team of communications professionals and optimizing the company narrative for market resonance.
The Field Marketing Events Manager will lead the strategy, execution, and management of field marketing events for Square, primarily focusing on the Food & Beverage industry. Responsibilities include full-cycle event management, vendor coordination, logistics, performance measurement, and ensuring quality standards in collaboration with cross-functional teams.
As a Staff Machine Learning Engineer on the Conversational AI team, you will lead projects to automate and optimize Square products using cutting-edge machine learning techniques. Responsibilities include collaborating cross-functionally, advocating for best practices, and mentoring team members while building and productionizing ML solutions.
In this role, you will lead the development of data pipelines and processes for Marketing public web event data, collaborating with web analytics teams to meet business reporting needs and enhance data quality. Your efforts will drive revenue growth and seller acquisition through critical data infrastructure.
The Senior Data Scientist will work with the Dashboard Analytics team, using data engineering, analytics, and machine learning to inform product development and enhance customer experience. Responsibilities include defining metrics, providing insights, implementing product event logs, and partnering with cross-functional teams to support strategic business decisions.
The Staff AI Engineer at Cash App will enhance batch inference services related to LLM use cases, collaborate with modelers to improve workflow, and address MLOps challenges. Leadership in driving strategic initiatives and working across teams is essential.
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